T V Systems? (Not NTV)

Mollie the cat · Post by **Mollie the cat** » Mon 30 Mar 2015 5:59 pm

SatelliteCyprus, what is the cost of installation of your system please? Is there a monthly cost, how reliable is it, does it buffer/freeze? Can I get all the UK channels, sky TV, Sky sports.
What is the bottom line in sterling please?

Jonnie · Post by **Jonnie** » Mon 30 Mar 2015 7:21 pm

Is anyone on the DS system experiencing problems tonight?

DS Expat TV · Post by **DS Expat TV** » Mon 30 Mar 2015 8:01 pm

Jonnie wrote:Is anyone on the DS system experiencing problems tonight?

Jonnie to answer your question, we have had no reported problems, I'm sorry others don't like the sound of that but I have received no complaints. And I know It is frustrating to have problems for both sides, those who receive and those who supply.

Muad_dib · Post by **Muad_dib** » Mon 30 Mar 2015 8:05 pm

Got a text from MM at 8.00pm saying that there were problems with the Turkish side

Jonnie · Post by **Jonnie** » Mon 30 Mar 2015 8:20 pm

DS Expat TV wrote:
Jonnie wrote:Is anyone on the DS system experiencing problems tonight?
Jonnie to answer your question, we have had no reported problems, I'm sorry others don't like the sound of that but I have received no complaints. And I know It is frustrating to have problems for both sides, those who receive and those who supply.

Actually that does not answer my question it just says you have had no complaints which is not the same thing. Do you not connect through TTnet?

Butterflyaway · Post by **Butterflyaway** » Mon 30 Mar 2015 8:49 pm

I thought all TRNC ISP's using wireless or ADSL have to go through Turkey.

Satellite dishes receive their signal from Satellites Not in Turkey.

Simples!

You can get an Internet signal from a satellite, but all the boxes plus installation, (£450) plus an annual subscription similar to MM with unlimited monthly GB download, will cost £2,000 minimum and that is in the UK. If you want to download a lot less, you will pay less. But as this topic is about watching streaming TV, not viewing web pages, it makes sense to compare like with like. https://www.broadbandeverywhere.co.uk/Packages

Why can't a TRNC ISP go through ROC?

I have subscribed to NTV from the start, only for LIVE SPORT and the morning news.

Every other programme is downloaded using a torrent site. I can get almost any UK TV programme/film/show, etc within an hour or two of it being broadcast. As I don't watch soaps, this delay is not affected by bumping into someone with news about Dirty Den, or Ena Sharples! I can also get any film, even before it has been shown in a cinema. I only have a laptop, a cable from my laptop to my TV and a wireless mouse, oh and a MM Internet connection.

Last week I sold my 1.8m Sky dish for scrap and my Sky HD box is in the auction next week.

Anyone seen The Water Diviner?

DS Expat TV · Post by **DS Expat TV** » Mon 30 Mar 2015 9:48 pm

Jonnie wrote:Is anyone on the DS system experiencing problems tonight?

No Jonnie not that I am aware of.

terry2366 · Post by **terry2366** » Mon 30 Mar 2015 9:51 pm

Butterfly so you are not having problems now like the others then? It works all the time. Is that a hdmi cable you need ?

DS Expat TV · Post by **DS Expat TV** » Mon 30 Mar 2015 10:00 pm

yes HDMI cable, I downloaded autocad tonight no problem and have live tv.

DS Expat TV · Post by **DS Expat TV** » Mon 30 Mar 2015 10:00 pm

Mollie the cat wrote:SatelliteCyprus, what is the cost of installation of your system please? Is there a monthly cost, how reliable is it, does it buffer/freeze? Can I get all the UK channels, sky TV, Sky sports.
What is the bottom line in sterling please?

Mollie Satellite Cyprus cant give you sky tv or sky sports through satellite, But they can give you problem free viewing regarding not using TTnet. so they are prob more stable. if thats what your after. I would go with them if I wanted a non internet system. They are English and good at what they do.

Jonnie · Post by **Jonnie** » Mon 30 Mar 2015 10:06 pm

DS Expat TV wrote:
Jonnie wrote:Is anyone on the DS system experiencing problems tonight?
No Jonnie not that I am aware of.

In that case can you answer the other part of my question which was the part directed to you, "Do you connect through TTnet please?"

DS Expat TV · Post by **DS Expat TV** » Mon 30 Mar 2015 10:12 pm

Yes
I believe all ISP's have to.

DS Expat TV · Post by **DS Expat TV** » Mon 30 Mar 2015 10:48 pm

Im more concerned in the TV side of the business, but I just checked and the internet side has had no problems, so whatever is affecting others is not affecting us. thank you.

PoshinDevon · Post by **PoshinDevon** » Mon 30 Mar 2015 10:58 pm

Please note a number of postings on this thread have been deleted.

Anyone who does not follow the forum rules will have postings deleted, will receive a warning and possibly be banned from the forum.

Constructive debate is welcome, slanderous and unsubstantiated accusations are not.

Thank You.

DS Expat TV · Post by **DS Expat TV** » Mon 30 Mar 2015 11:14 pm

Where are our business badges, I liked mine

Admin · Post by **Admin** » Mon 30 Mar 2015 11:22 pm

Please ensure the forum rules are followed.

Belfast Belle · Post by **Belfast Belle** » Tue 31 Mar 2015 4:28 am

Mollie the cat wrote:SatelliteCyprus, what is the cost of installation of your system please? Is there a monthly cost, how reliable is it, does it buffer/freeze? Can I get all the UK channels, sky TV, Sky sports.
What is the bottom line in sterling please?

.

Mollie the cat, here is the contact for Satellite Cyprus contact them yourself, they are very approachable & will be able to answer any questions that you have, PS I do not work for them but I have the tv system from them & I am more than pleased.

satellitecyprus.net - Gwyn/Paul 0533 869 4371/2 .

Butterflyaway · Post by **Butterflyaway** » Tue 31 Mar 2015 6:52 am

terry2366 wrote:Butterfly so you are not having problems now like the others then? It works all the time. Is that a hdmi cable you need ?

Everyone relying on live streaming in the TRNC using an ISP will ALL have problems. Those watching TV on any satellite will be fine.

Yes, I do use an HDMI cable, but another older laptop uses an SVGA cable. No problems, but I am watching downloaded stuff, not live.

If I want to watch live sport, I will be at the mercy of MM, which is at the mercy of Turk Telecom, unless MM can route through the ROC when TT goes awol!

Jonnie · Post by **Jonnie** » Tue 31 Mar 2015 7:46 am

DS Expat TV wrote:Im more concerned in the TV side of the business, but I just checked and the internet side has had no problems, so whatever is affecting others is not affecting us. thank you.

Ok DS, excuse me for asking detailed questions but if I am going to jump ship, especially if I have to sign up for a year I need to know these things, had my fingers burned in the past.

If we have DS do we need to have your internet?

Do we need a satellite dish?

How does your TV arrive on the island, does it arrive by internet or does it come by satelite then get decoded and redistributed.

Do you by your internet direct from TTnet or from a re-distributor.

Can you explain why when there is trouble with the link through Turkey you seem to be trouble free.

iv_cyprus · Post by **iv_cyprus** » Tue 31 Mar 2015 9:10 am

Jonnie wrote:
DS Expat TV wrote:Im more concerned in the TV side of the business, but I just checked and the internet side has had no problems, so whatever is affecting others is not affecting us. thank you.
Ok DS, excuse me for asking detailed questions but if I am going to jump ship, especially if I have to sign up for a year I need to know these things, had my fingers burned in the past.

If we have DS do we need to have your internet?

Do we need a satellite dish?

How does your TV arrive on the island, does it arrive by internet or does it come by satelite then get decoded and redistributed.

Do you by your internet direct from TTnet or from a re-distributor.

Can you explain why when there is trouble with the link through Turkey you seem to be trouble free.

How does it come if not through internet? Of course it comes through internet, as you cannot get these with a dish in TRNC. They are simply restreamed from another location (through internet).
There is no other internet distributor for trnc internet providers, than ttnet.
You think DS is trouble free? I have huge knowledge of IPTV technologies, and I highly doubt it that it is not, even though I haven't even tried it (I wish to test, but the price is quite high). The ttnet issues will affect it, as any other service when customer base increases a bit and the outbound traffic is not sufficient.

DS Expat TV · Post by **DS Expat TV** » Tue 31 Mar 2015 9:13 am

Hi Jonnie,
It's good that you ask.
No you don't need our internet you can use any provider.
you don't need a satellite dish with our system.
Tv arrives through the internet.
Our internet is direct through TTnet.
Why no problems..? Not sure about this one!! maybe its because others registered their own frequencies for backbone links, but I really don't know the answer.

If you are interested let me drop a box of for you to test over night and i can pick it up the next day.

Jonnie · Post by **Jonnie** » Tue 31 Mar 2015 11:12 am

iv_cyprus wrote:
Jonnie wrote:
DS Expat TV wrote:Im more concerned in the TV side of the business, but I just checked and the internet side has had no problems, so whatever is affecting others is not affecting us. thank you.
Ok DS, excuse me for asking detailed questions but if I am going to jump ship, especially if I have to sign up for a year I need to know these things, had my fingers burned in the past.

If we have DS do we need to have your internet?

Do we need a satellite dish?

How does your TV arrive on the island, does it arrive by internet or does it come by satelite then get decoded and redistributed.

Do you by your internet direct from TTnet or from a re-distributor.

Can you explain why when there is trouble with the link through Turkey you seem to be trouble free.
How does it come if not through internet? Of course it comes through internet, as you cannot get these with a dish in TRNC. They are simply restreamed from another location (through internet).
There is no other internet distributor for trnc internet providers, than ttnet.
You think DS is trouble free? I have huge knowledge of IPTV technologies, and I highly doubt it that it is not, even though I haven't even tried it (I wish to test, but the price is quite high). The ttnet issues will affect it, as any other service when customer base increases a bit and the outbound traffic is not sufficient.

It could come through Satelite and be re distributed, it could come through satelite and be decoded at point of use. I do not think DS is trouble free but last night they were claiming to be when others were not I was asking why. So despite your "huge knowledge" there are still some questions that could have different answers. If I am happy with the answers to the questions I pose to the supplier I may chose to go with them but it is the suppliers answers I am looking for.

DS Expat TV · Post by **DS Expat TV** » Tue 31 Mar 2015 11:36 am

Jonnie wrote:
DS Expat TV wrote:Im more concerned in the TV side of the business, but I just checked and the internet side has had no problems, so whatever is affecting others is not affecting us. thank you.
Ok DS, excuse me for asking detailed questions but if I am going to jump ship, especially if I have to sign up for a year I need to know these things, had my fingers burned in the past.

If we have DS do we need to have your internet?

Do we need a satellite dish?

How does your TV arrive on the island, does it arrive by internet or does it come by satelite then get decoded and redistributed.

Do you by your internet direct from TTnet or from a re-distributor.

Can you explain why when there is trouble with the link through Turkey you seem to be trouble free.

Hi Jonnie,
It's good that you ask.
No you don't need our internet you can use any provider.
you don't need a satellite dish with our system.
Tv arrives through the internet.
Our internet is direct through TTnet.
Why no problems..? Not sure about this one!! maybe its because others registered their own frequencies for backbone links, but I really don't know the answer.

If you are interested let me drop a box of for you to test over night and i can pick it up the next day.

MrA · Post by **MrA** » Tue 31 Mar 2015 1:52 pm

Just to mess it up, my NTV and Multimax was fine for the last week, watching streaming tv, if anything better than usual, little buffering (F1 was seamless Sunday) was on from 3pm to 10 pm (on and off) , had messages from MM but my service was ok, this included I Player, no issues at all.

SatelliteCyprus · Post by **SatelliteCyprus** » Tue 31 Mar 2015 2:06 pm

The majority of Brit's want to watch 'live' UK TV (BBC, ITV, Channel 4, Channel 5 etc.) and at the moment, the only way to do that in Cyprus, is to use the internet.

Further, Brit's want to watch live Sports (football, rugby, cricket, golf etc.). Here, there are two options, using the internet or, using a satellite dish.

TV systems that use the Internet:

The majority of ISP's here use wireless technology to deliver internet and use the 5.8Ghz radio frequency range to do it. The 5.8ghz radio frequency range is over subscribed. In certain areas, there are just too many internet connections using the frequency. This results in problems, especially when the network is busy.

Most of the internet traffic from the North routes through Turkey and there are 'regular' problems with the routes out of Turkey to Europe/the UK. This causes internet bandwidth shortages which affects the Internet TV Services being offered.

ISP's offering unrealistically achievable 'internet' speeds (not local network speeds) have raised customers expectations who cannot understand why, with a local network speed of 10Mbps, they cannot watch internet TV that requires much less internet bandwidth.

TV Events/programmes (especially live sports) that are popular attract big audiences. Suppliers' equipment and local internet connections just cannot cope with the volume of traffic.

Regularly watching TV using the Internet consumes 100-200+GB of Internet bandwidth per month. Your home network should be cabled if possible not wireless as wireless signals are prone to interference and may not be able to effectively carry the sustained amounts of bandwidth required for streaming TV. Even cabled networks may fail eventually, the weak point being the ethernet inputs on your wireless router and TV device.

Therefore, Internet TV service providers 'cannot' offer a guarantee of quality and continuity of service.

If you want a guarantee of quality and continuity, you 'have' to use the 'tried' and 'tested' method - TV by Satellite.

SatelliteCyprus · Post by **SatelliteCyprus** » Tue 31 Mar 2015 2:06 pm

TV systems that use Satellite:

You cannot watch 'live' BBC, ITV, Channel 4, Channel 5 etc. but you can watch live Sky News, Granada Choice, BBC Entertainment, BBC Lifestyle and UK Programmes such as Eastenders, Coronation Street, Emmerdale etc. (slightly behind the UK)

Signal is affected by bad weather (thick cloud coverage with heavy rain) but is fine 99% of the time. Picture quality is exceptional 1080p HD.

Live Sports in HD (English Premier League Football: Champions League, FA Cup, League Cup, Championship, the Euro Finals, World Cup etc.) (Rugby: Aviva Premiership, 6 Nations, Rugby World Cup etc.) (Formula 1) (Cricket, Snooker, Darts)

satellite TV from genuine subscription companies is (obviously) more expensive than 2nd hand, hijacked TV from IPTV Pirates - why ? The genuine companies are paying for the broadcast rights.

Quality and continuity can be guaranteed. You can watch TV and Movies on Demand when you want to watch them without stopping, starting, freezing etc.

Sports coverage (mainly football) costs from £200 annually and full entertainment, news, movie, discovery and science,

SatelliteCyprus · Post by **SatelliteCyprus** » Tue 31 Mar 2015 2:08 pm

...crime and investigation etc. costs from £500 annually (plus installation of equipment and dish etc.)

So, depending upon your viewing preferences, it is either cheaper or more expensive than the £300 annual cost of a typical IPTV Pirated TV scheme using the internet but far better picture quality and continuity and cheaper (per viewing hour).

Doesn't use or need the internet and only needs a small satellite dish.

The best of both worlds is when this is used in conjunction with a set top box for UK TV to watch live UK TV - free (no monthly or annual cost) using the internet.

A lot more information can be found at http://www.satellitecyprus.net - http://www.satellitecyprus.net/android_cyprus/ - http://www.satellitecyprus.net/osn_cyprus/ - http://www.satellitecyprus.net/bein_sports/

DS Expat TV · Post by **DS Expat TV** » Tue 31 Mar 2015 2:15 pm

A question can your subscribers contact the card supplier direct?

SatelliteCyprus · Post by **SatelliteCyprus** » Tue 31 Mar 2015 4:09 pm

Joe (Digital Supreme), Of course they can contact them, but I don't know why they would want to ? When you had 'our' Aljazeera HD Sports TV system in your bar in Ozankoy, did you ever have to contact the subscription company ? Why would you ? We fitted the system for you and we were here to sort out any dish/equipment problems (as we did for you on several occasions and as we have been doing for our customers with these systems for the last six years).

They can even contact them and give them their card number and tell them that they are using the system in Cyprus if they want to, but why would they ? Especially, when the end result will be that, as Cyprus is outside the 'official' broadcast area, their account will be suspended. It is supplied on the same terms as Sky TV was supplied and used in Cyprus. The customer is paying the 'official' company for a genuine account but as far as the customer terms and conditions are concerned, they are the wrong side of the green line (so to speak) but then, those of us living here are all 'used' to being the wrong side of the green line. The important thing is that our customers can sleep the sleep of the just knowing full well that they have paid for an 'official' account with the authorised broadcast company.

A real life example: we supply 2 (rather large) yachts with TV systems (15 systems between them). The yachts spend part of the year in the Middle East, part of the year in Cyprus and part of the year in Malta, Spain and France. The TV systems work in all the areas that they sail, but technically (if they wanted to strictly adhere to the user terms and conditions) they should switch them off when they cruise out of one territory into another - I doubt that they do.

Now that I have answered your question, I reserve the right to ask one about your system however, I will not, because the last thing that Forum Members want to read is two TV suppliers tickle tackling. I think that it is in both our interests to stick to answering the questions posed by the Forum Members about various TV systems and their associated problems !

terry2366 · Post by **terry2366** » Tue 31 Mar 2015 4:13 pm

That seems to be the best explanation I have heard in Cyprus on getting english programmes here thanks. Not sure what ds means on the post afterwards but seems to be putting a downer on it ? Is there something wrong with it Joe??

Butterflyaway · Post by **Butterflyaway** » Tue 31 Mar 2015 4:22 pm

I do love these TV posts.

Anyone remember MM or MarkyMark / Iceman etc, etc?

Then AJ banned them!

Jonnie · Post by **Jonnie** » Tue 31 Mar 2015 4:34 pm

Lets not beat about the bush here, unless it is Digiturk it is all pirated.

DS Expat TV · Post by **DS Expat TV** » Tue 31 Mar 2015 4:41 pm

No nothing wrong with it. I had excellent service from them when I had the Melly's Bar. I mentioned because Paul told me off once when i attempted to contact the website with the card number, so was just checking, maybe i was mistaken, maybe he was having a bad day, back then. Other than that perfect system. And I have tested all of them here in Cyprus believe me. Pauls is No2 on the island after mine.

we offer different channels but I would recommend them for sure.

MrA · Post by **MrA** » Tue 31 Mar 2015 5:44 pm

Ah internet/satellite/ tv wars how the lovely memories flood back !

terry2366 · Post by **terry2366** » Tue 31 Mar 2015 8:41 pm

Speaking of MM anyone know what happened to him he was always a source of a bit of fun.

Jonnie · Post by **Jonnie** » Tue 31 Mar 2015 9:05 pm

You never know he may just re-appear.

erol · Post by **erol** » Tue 31 Mar 2015 10:15 pm

SatelliteCyprus wrote:ISP's offering unrealistically achievable 'internet' speeds (not local network speeds) have raised customers expectations who cannot understand why, with a local network speed of 10Mbps, they cannot watch internet TV that requires much less internet bandwidth.

Since when has 'raising customer expectations' been a bad thing ? Are you really suggesting that an internet customer who has been sold an internet connection that can only ever reach a maximum speed of 2mb/s would be any less upset if they were unable to watch streaming TV services because of a temporary fault on the ttnet lines into and out of Cyprus ? That they would say to themselves, well I have only been sold a 2mb/s connection so I should expect this TV service that says that 2mb/s is enough will not work properly and should not be unhappy if and when it does not work properly?

I am proud to work for a company that has, is and continues to 'raise customers expectations', not just in terms of the speeds delivered but also in terms of customer service as well. It is why I choose to work for Multimax exactly because they have 'raised customer expectations'. I regularly deal with customers complaining that the speeds they are getting are 'slow' in the knowledge that the actual speed they are getting now, today, and they consider slow is faster than anything offered by Multimax's competitors either before Multimax was created or today. This is a good thing as far as I am concerned.

You claim that [some] ISP's are offering "unrealistically achievable 'internet' speeds" - a claim that is clearly aimed at Multimax and one that you have been making since Multimax was first set up. It is just a plain fact Multimax is delivering faster actual speeds to 95% or more of its customers 95% or more of the time, not just 'locally' but out to the internet as well, than its competitors deliver, including the one you are an agent for. This is why I am proud to work for Multimax and proud that we are indeed 'raising customers expectations'.

SatelliteCyprus · Post by **SatelliteCyprus** » Wed 01 Apr 2015 12:53 am

Jonnie...

There is a clear distintion between what TV and IPTV Piracy is and what we do. TV Piracy is recognised (industry wide) as hijacking the broadcast signal of a genuine subscription company and rebroadcasting that signal to many others ie. giving someone access to subscription channels without them paying the 'official' broadcaster for the privilege. That is not what we do. Our customers pay for an 'official' account with the broadcasters and as I have already said, they can sleep easy knowing that they have done so. There are many people who, for the same reason that they would not go into their neighbours' garden shed and take the lawnmower without permission, will not accept Pirated TV.

That's not to say it is not a lucrative little number. (Speculation !) The TV Pirate pays for a single user account or two (say £120 per month in total) and rebroadcasts the pictures to 700-800 people using three or four computers strapped together and charges each of them £30 per month (£20,000+ per month).

I admit to being jealous of the amount of money that is being made by these TV Pirates but still, I am not drawn to become involved despite being quite able to do so.

What is interesting is that the customers who accept this type of 'watered down' TV would not accept it if they saw their local bar owner taking down the gin bottle and half filling it with water before putting their glass to the optic.

kbasat · Post by **kbasat** » Wed 01 Apr 2015 1:28 am

SatelliteCyprus wrote:What is interesting is that the customers who accept this type of 'watered down' TV would not accept it if they saw their local bar owner taking down the gin bottle and half filling it with water before putting their glass to the optic.

Try taking that 'genuine' brand of Gin to Saudi Arabia and explain to them that you have paid the manufacturing company money for that bottle and therefore you have to right to possess and consume it anywhere in the world you like.

Just because a company has broadcasting rights to some content for some countries or for some parts of the world, does not give them or you any right to sell that service at a location where they are not licensed. If that company is willingly provide this service outside of their licensed zone, they are committing piracy, if you are selling their boxes outside of their licensed zone without their knowledge, then you are committing piracy.

From a legal point of view, it make absolutely no difference who takes the money and gives it to whom. If we go specific to OSN, you can find a list of countries their license covers (http://www.osn.com/en/help-support/auth ... alers.aspx). I neither see Cyprus in this list nor your name in the authorized dealers.

I actually do not mind you selling the OSN box, I actually prefer it to any other IPTV solution, as it uses no bandwidth from my system, being strictly satellite based. My problem is that what you providing is not any more legal that any other pirated system, and your claims of otherwise is just wrong information and untrue.

Kemal

SatelliteCyprus · Post by **SatelliteCyprus** » Wed 01 Apr 2015 1:46 am

Erol...

Forgive me, but I do not want to confuse the issue by becoming embroiled in a discussion about Internet speed except to say that is, in relation to your question, I think that you will find that a customer will 'gladly' accept an Internet speed of 2Mbps with their Internet TV system working 'all' the time as opposed to a 10Mbps internet speed with patchy/no Internet TV.

Customers do not perhaps understand that the speed that they receive when testing to a 'local' Network Operations Centre is not their 'actual' internet speed which, as we can see from some of the earlier posts, is/can be considerably less.

I think that a customer who is expecting an 'Internet' speed of 10Mbps, when they are told that this is only the speed to their ISP's Network Operations Centre, can be justifiably described as having raised expectations and if not, they may rightly ask or demand that they 'do' receive an 'Internet' speed of 10Mbps

erol · Post by **erol** » Wed 01 Apr 2015 1:51 am

SatelliteCyprus wrote:I admit to being jealous of the amount of money that is being made by these TV Pirates but still, I am not drawn to become involved despite being quite able to do so.

Yet you market the android set top boxes boxes you sell as having

"Movies and TV Shows on Demand and UK Radio
Our UK TV box also comes with a Movies and TV on Demand service which gives access to thousands of movies and tens of thousands of hours of catchup TV for most of the popular UK and American TV shows"

So these thousands of on demand movies that you configure you android boxes to access, none of these are 'pirated' ?

SatelliteCyprus · Post by **SatelliteCyprus** » Wed 01 Apr 2015 2:07 am

Kemal...

There is much that I disagree with in your post, but one thing in particular - "From a legal point of view, it make absolutely no difference who takes the money and gives it to whom" (sic) - I think that you will find that many Members will think that this statement is simply astonishing !

In 6 years of selling OSN, we have never claimed to be an authorised dealer, but I suppose that the fact that I omitted to say that we weren't is what has got you hot under the collar.

Regarding legality - I have not made 'any' claims either way and I would not, but in my experience the important distinction that lets our customers sleep easy is that they have 'paid' the 'actual' broadcasting company for the 'right' to watch 'their' TV system.

SatelliteCyprus · Post by **SatelliteCyprus** » Wed 01 Apr 2015 2:17 am

Good Morning Erol, Kemal... you must have set your alarm clocks to the same time !

Whilst I am quite able, unfortunately, I am unwilling to become embroiled in a tit for tat argument with a 'gang' of people (although I am heartened by the fact that you consider me to be such an adversary that you need to form a gang - especially at this time in the morning !).

erol · Post by **erol** » Wed 01 Apr 2015 2:24 am

SatelliteCyprus wrote:.... I think that you will find that a customer will 'gladly' accept an Internet speed of 2Mbps with their Internet TV system working 'all' the time as opposed to a 10Mbps internet speed with patchy/no Internet TV.

The comparison however is not between a 2mb/s service where internet TV works 'all' the time and a much faster one where there is patchy/no Internet TV. The fault with the TTnet link that has been affecting MM customers would have affected them had we artificially limited their internet service to a maximum 2mb/s like Extend does, as you well know. What you are actually trying to make out is that with the service you are an agent for Internet based TV services work 'all' the time and with Multimax they are 'patchy' or you get no Internet TV at all, which is just a lie. You are just trying to exploit the temporary issue Multimax has had with its TTnet link out of Cyprus, in the full knowledge that Extend and its customers could, have and no doubt will have in the future similar issues from the same or similar cause.

SatelliteCyprus wrote:Customers do not perhaps understand that the speed that they receive when testing to a 'local' Network Operations Centre is not their 'actual' internet speed which, as we can see from some of the earlier posts, is/can be considerably less.

I think that a customer who is expecting an 'Internet' speed of 10Mbps, when they are told that this is only the speed to their ISP's Network Operations Centre, can be justifiably described as having raised expectations and if not, they may rightly ask or demand that they 'do' receive an 'Internet' speed of 10Mbps

Yes when the TTnet link is not working as it should , then our customers can see considerably different speeds when testing to our 'local' server than they see to the internet in general. This is also true of ANY ISP, Extend included and is nothing unique to Multimax. Over 95% of the time we do NOT have such TTnet issues and the speeds our customers see when testing to our 'local' server are not considerably different to if they test out to the wider internet. They ARE considerably faster than the speeds Extends customers will see when testing 'locally' or out to the wider internet.

You try to make out that we actively seek to mislead or lie to people in regards to the difference in speed they might get local vs what they might get 'externally' - and this is nothing less than egregious defamation of Multimax as a company. It is simply not true.

erol · Post by **erol** » Wed 01 Apr 2015 2:27 am

SatelliteCyprus wrote:Good Morning Erol, Kemal... you must have set your alarm clocks to the same time !

Whilst I am quite able, unfortunately, I am unwilling to become embroiled in a tit for tat argument with a 'gang' of people (although I am heartened by the fact that you consider me to be such an adversary that you need to form a gang - especially at this time in the morning !).

Two people do not make a 'gang'. Of course you do not want to get embroiled in an actual discussion, when simple defamation serves you needs so much the better. You are also here posting at the same time, so did you too set your alarm clock or is it perhaps just coincidence ?

kbasat · Post by **kbasat** » Wed 01 Apr 2015 2:28 am

SatelliteCyprus wrote:but in my experience the important distinction that lets our customers sleep easy is that they have 'paid' the 'actual' broadcasting company for the 'right' to watch 'their' TV system.

Paying money to a company who neither own the rights to any of the broadcasted material 'for Cyprus' nor have any rights to receive any payment for them 'in Cyprus'. Your job is basically smuggling OSN boxes out of places where OSN has the right to provide their services, without OSNs knowledge and possibly lying to them one way or the other about the actual whereabouts of those boxes. Knowing that the moment they contact OSN with their box information revealing their actual location will cause immediate termination of their services, along with all the falsified information provided to the broadcaster and illegally smuggling of broadcasters equipment outside of their legal coverage zone which now sits next to the TV in their houses should really help your customers to sleep easy... You are correct, this does sound a lot better compared to all alternatives (not!) ... what a joke...

kbasat · Post by **kbasat** » Wed 01 Apr 2015 3:19 am

http://www.digitaltveurope.net/275591/i ... torac-osn/

Especially the last 2 paragraphs are quite ironic

OSN Article wrote: OSN has also joined MBC and others in moving against illegal distribution of content by free channels on satellite. For Butorac, one thorn in his side is that of South Asian platforms with legitimate rights in their own countries that illegally distribute their services on the grey market in the Gulf. He points to a “significant and well-orchestrated distribution” operation of at least one South Asian platform that breaches rights OSN has secured for the region. “That is something we are constantly fighting against,” he says.

The pirating of content and illegal distribution of services is of course a sign that such services are in demand, and OSN is likely to continue to make progress by tapping into that desire for a wide range of high-quality content, delivered with a high-quality user experience.

Using David Butorac, CEO of OSNs own words and rephrasing for Cyprus:
OSN is a platform with legitimate rights in its own region that illegally distribute(or gets distributed without its own knowledge) their services on the grey market in Cyprus.

So you dont have to make any claims regarding the 'legality' of the OSN system in Cyprus. David Butorac, the CEO of OSN has made that quite clear for everybody.

kbasat · Post by **kbasat** » Wed 01 Apr 2015 3:28 am

http://www.broadcastprome.com/case-stud ... ig-debate/

Broadcast Pro Article wrote: Last month, Dubai-based pay TV operator OSN and a few Indian channels launched an ad campaign in the local dailies stating that Dish TV, Tata Sky, Airtel Digital TV and Sun Direct services were illegal in the UAE and all those who subscribed to such services were in essence, “stealing”.

Rephrasing this for Cyprus:
...OSN were illegal in Cyprus, and all those who subscribed to such services were in essence, "stealing".

Broadcast Pro Article wrote: This is why OSN decided that a two-pronged approach is the way forward. On the one hand, it is running an active ad campaign along with its content partners as well as the International Cricket Council (ICC) to create awareness among consumers in the Asian segment in the Middle East that subscribing to a service that is distributed illegally in the country is tantamount to theft.

Rephrasing this for Cyprus:
...to create awareness among consumers in the Expat segment in Cyprus that subscribing to a service(OSN) that is distributed illegally in the country is tantamount to theft.

terry2366 · Post by **terry2366** » Wed 01 Apr 2015 5:27 am

This s what I meant when you guys try and see who can pee furthest up the wall. Reading these posts for years and your claims NONE of you are without problems as we see on here the complaints from your customers so it does you no credit slagging one another off. I personally am surprised admin lets this happen as normally they step in. Maybe they have an interest in some of the posters. Enrol and MM why do you keep on about the piracy or illegality of people getting TV from someone else? We live in an illegal state, almost evry other shop sells dodgy handbags,tshirts,clothes,trainers,almost everyone including those born here flout the laws IE driving laws and what is law in the EU does not reach here. So on the scale of things the fact that someone watches a tv programme or a DVD do that is pirated pales into insignificance compared to that. Your NTV obviously has problems so perhaps it would be better time spent for yourself and Erol to be sorting that instead of slagging off other people and us for wanting to watch a programme we like. I love living here even with all its faults and have been coming here for 51 years let us enjoy ourselves in this lovely country run your business and concentrate on making your customers happy. Please do not go on about the legalities of anything here unless you are willing to have the whole mess sorted you cannot cherry pick certain ones that suit you. If I am stealing by watching coronation street then so be it I can live with it.

SatelliteCyprus · Post by **SatelliteCyprus** » Wed 01 Apr 2015 5:38 am

Erol and Kemal...

The comment that I made in relation to Customer's Expectations, that has got you two so hot under the collar, was directed to "ISP's" not any ISP in particular. I know with the problems that your service is experiencing at the moment, that this must be a trying time for you, but even so, there is no reason to be so sensitive. I am sure that things will get back to normal for you soon. We have supplied lots of TV boxes to your customers and the vast majority are completely satisfied with the way that 'our' Internet TV system works on 'your' Internet connections, so things can't be all that bad. On reflection, when things are back to normal, I think that you will realise that you have over-reacted.

Despite the fact that I disagree with a considerable amount of the rest of what you say and despite your best effort to get me embroiled in an argument (discussion), I am determined to resist. Not because (as you assert) I am unable to defend my position, but for the sake of the many readers who have heard all of this before on this and other forums that you have tried to monopolise with your own views. Please just accept that not all people will see things your way and that everyone is allowed to have their own opinion, but most of all, try not to add things into what has been written (putting your words into my mouth).

This thread was started by a Forum Member who is looking for alternatives to NTV and all that I have done is to offer alternatives and to highlight the strengths and weaknesses of the various alternatives.

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