NTV all channels down after Maintenance

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dap2410
Kibkommer
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Joined: Sun 08 Sep 2013 11:30 am

NTV all channels down after Maintenance

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Post by dap2410 »

I have had no NTV service since the scheduled maintenance started at midnight last night. Time now 3.15pm. And I am being told: The maintenance has now been completed.
And yes I have been on the NTV chat line who gave me a link to update my TV box. That link was showing the following details: Current version 336
Description 0.2.14-250
Date: Wed Aug 22 15:18:44 EEST 2012

Which to me looks much like an out of date update.

Does other NTV subscriber have an up to date link to up date my NTV box other than http://mag.infomir.com.ua/250/imageupdate

dap2410
Kibkommer
Kibkommer
Posts: 280
Joined: Sun 08 Sep 2013 11:30 am

Re: NTV all channels down after Maintenance

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Post by dap2410 »

After many hours trying to update my NTV box I managed to get it touch with an NTV operator James Rooker on the Chat Line. And taken from our online conversation the following details when followed to the letter restarted our NTV service.

James Rooker: We wrote it ourselves so it should do the job

17:50James Rooker: Go to the main menu (the one that shows channels categories, etc.) Go to “System settings” by pressing «Setup», «Services» or «SET» on the remote control (depending on the version the remote control) “Sofware update” - Download method… “From HTTP“. “Start Update”. Focus the URL address box so that it will have a yellow border around it. Press the "keyboard" button on your remote control. Delete the address line using your "back" button Type this address instead: http://mag.infomir.com.ua/250/imageupdate Press the "exit" button to close the on-screen keyboard “Verify”. If the test is successful you'll see information about the availability of new versions of software. “Start update” - to begin the update. After the update successful - STB must be rebooted.

Hope the above is helpful for any other NTV subscriber having the same problem.

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