internet paid upfront

[lilaclady]

is there any company who doesnt want a year upfront and what if people pay this and have t leave the island do they get a refund.

[DS Expat TV]

Hi we can offer monthly but can be more expensive that way, for example 5mb = 950TL yearly but our monthly charge would be 100TL therefore you would pay 250TL more by monthly payments. Although our internet is very stable not sure it would be the cheapest monthly.
cheers Joe

[kbasat]

Unbelievable that some companies can still ask so much money for so little speed.

With Multimax packages, you get much more speed, for 850TL and 1100TL per annum for Gold and Platinum packages respectively.

AND...

they come with best performance guarantee and with unconditional money back guarantee.

so if you are leaving the island or for any other reason, you can as for refund for unused portion of your account without any penalties.

Call 0548 8886629 or email info@multimaxcyprus.com and you cant go wrong.

Kemal

[DS Expat TV]

Unbelievable that some companies can still ask so much money for so little speed.

With Multimax packages, you get much more speed, for 850TL and 1100TL per annum for Gold and Platinum packages respectively.

AND...

they come with best performance guarantee and with unconditional money back guarantee.

so if you are leaving the island or for any other reason, you can as for refund for unused portion of your account without any penalties.

Call 0548 8886629 or email info@multimaxcyprus.com and you cant go wrong.

Kemal

Our speed is reliable and enough for anything, why do you need 20mb ? especially if its not stable enough to have all the time. Our internet is simple and unlimited day and night.
(Avg internet use...for tv 3mb)

[kbasat]

Our speed is reliable and enough for anything, why do you need 20mb ? especially if its not stable enough to have all the time. Our internet is simple and unlimited day and night.
(Avg internet use...for tv 3mb)

Why pay 850TL to Multimax for a connection that has the potential to go upto 40Mbits WHEN you can pay X company 950TL for a 'enough' 5Mbits connection...

Is this really the best argument you can come up with? Does it really work???

[DS Expat TV]

Stability,Continuity,Connection Three words worth the money.

[kbasat]

Stability,Continuity,Connection Three words worth the money.

As you said, they are just words... Are you willing to back them up with unconditional money back guarantee?

[DS Expat TV]

I never said they were just words!!!!

And if people want an unconditional guarantee they should buy a Toaster!!

[kbasat]

I never said they were just words!!!!

And if people want an unconditional guarantee they should buy a Toaster!!

Ah of course... I am sure your prospective customers will find your remarks very reassuring...

[Owl Lady]

Could this lead to pistols at dawn? let's know the date and time!!!!

[DS Expat TV]

Not at all I actually Love Kemal's banter and he is right MM do offer the fastest speed just internet usage is not just about speed (like fast cars)

[Xtreme512]

I just couldnt stop my self answering... DS Expat TV said that 5Mbps is enough for everything, that is just so wrong, its not enough and because of this mentality of our people and WISP/ISPs in the island, we dont have high speed internet access. Its just so sad only Multimax provides such speeds. Btw, regarding the stability and whatever you name it, Im getting fix speeds all the time. Before, I was getting up to 60Mbps without a problem, now packets changed for Nicosia and Im getting 10Mbps, again w/o a problem.

Now, is this a high speed internet? More or less, Yes (for me >=20Mbps is high speed). Is it enough? Absolutely.

[iv_cyprus]

Speed in this case is one of the most important features of an ISP's service. I disagree with the fact that 5mbps is enough for all your needs, especially if you do a lot of video/audio streaming and downloads/torrenting. Also, if you are in a house with other members of your family or flatmates who are also using the internet connection, you would not be happy with this speed. Personal experience.

[DS Expat TV]

Educating the public on internet usage is not easy, and in this case what most people know about ISP's could fill a book unfortunately what they don't know will fill a library. The reason:-

Every time an advertisement for an Internet Service provider appears in the media, the focus is to aggressively extol the virtues of 'so many' megabits per second. These advertisements are designed to increase sales, playing to the Internet users obsession with 'speed'. The end result is that almost all users are brainwashed into thinking that faster speeds make applications perform faster and that their Internet experience will dramatically improve. Sadly nothing can be further from the truth.

1. I have a 10Mbps connection so I can browse at that 'speed'

FALSE, a rating of 'x' Mbps is not a speed but a max capacity rate. The maximum throughput of a connection is governed by
A) The minimum bandwidth of the connection end-to-end,
B) The TCP window size and latency of the connection end-to-end,
C) Contention delays,

2. If I increase my Internet connection speed from 5Mbps to 50Mbps my Internet browsing experience will be ten times faster.

FALSE, increasing a connection's rate expands its capacity but not necessarily its throughput (what most people call speed). This means that you can do more things at the same time but not any faster. In fact, the faster the rate the less likely the increased throughput can be achieved because the connection latency needed to support that rate gets smaller.

3. My 10Mbps Internet speed will be consistent no matter where I browse

FALSE, overall browser performance (TCP) will be dictated by the TCP Window size, the distance between the client computer and the destination and/or the connection rate, whichever results in the lowest value. As destination servers are all over the world no two web services or indeed no two PC clients are ever likely to perform at the same throughput (speed).

4. Speed is more important than quality because data quality does not affect my connection performance.

FALSE, the quality of data flow is more important to application performance (and the user experience) than speed. Poor data quality leads to data loss, duplicates and retransmissions all of which dramatically impact throughput (Speed) and application performance.

5. Internet speed testers measure connections speed.

FALSE, nearly all internet speed testing applications do not measure speed at all but instead measure capacity. That is not specifically a problem except the person running the test is generally not aware of the difference and accepts the result as the connection speed that will be achieved. Unfortunately a capacity measure just defines how much data the connection can hold, not the throughput performance of the connection. Only the throughput governs the user application experience with very few exceptions. Furthermore most Internet test applications do not measure capacity accurately which results in the testing user being misinformed further.

6. Some packet loss is acceptable if it is just a few packets

FALSE. This is a bit like saying plane crashes are okay so long as the plane is small. Packet loss, (aka data loss) should never occur, period. There is no acceptable reason for data loss and the penalties involved can and will cause applications to fail eventually. If data packets are getting dropped it is because the network is poorly structured.

7. My Internet connection is 100Mbps so there is plenty of Internet capacity for my business.

FALSE. While 100 megabits per second sounds like a lot, it is important to realize that the capacity of a connection is dictated by the product of the latency and the bandwidth. This means that 100 megabits per second on a short 2ms connection will be saturated to its capacity with just 25Kbytes of data. This is smaller than just one small Jpeg image on any web page and most web pages have many such images plus all sorts of other data objects including text strings. To demonstrate this point further, lower connection bandwidths for example 5 or 10 megabits per second can be saturated with just one or two packets.

8. If I increase my TCP window size I will get a faster speed.

FALSE, increasing the TCP window will not guarantee faster throughput, in fact for item 7 above it is quite likely to have the opposite effect. Increasing the TCP window scale factor is only a request which has to be approved. In reality Window scale requests are more likely to be declined for a variety of different reasons. Also to avoid quality problems the Window size needs to be a different value for every connection established and if the value set is greater than what is needed then data loss becomes a higher risk. Increasing scale also means more unacknowledged data end-to-end which dramatically increases data loss recovery time if quality problems do occur. Such problems can easily drop a 20Mbps connection by a factor of ten to less than 2Mbps.
There are many myths that surround the thorny subject of Internet speed, the eight above are just a few common misnomers. The core of the emotional pain is that the majority of Internet users expect 'the speed they buy is actually what they will achieve'. Unfortunately that is the biggest myth of all, because for most Internet users there is no such thing as speed. There is only 'throughput'. The 'x' Mbps rating of a connection is not a speed but a capacity rate. The throughput (speed) of a connection is dependent on many factors the biggest of which is latency and obviously contention.

Thanks.

[DS Expat TV]

Thinking speed is so important is so wrong!!


Quality is much better.......I rest my case.

[DS Expat TV]

Please check it out...
https://www.actual-experience.com/blog/?p=1288

[kbasat]

I believe you are a joke trying to feed on peoples' inexperience in this topic.

How you can try to justify charging people more money and provide something less in return is beyond belief...

I really advise 'DS Expat TV' to at least choose to work with a legitimate business instead of trying to promote a sub-standard illegitimate service and business.

There are regulations in this country, and a company who wishes to provide Internet connection needs to be registered with Information Technologies and Communication Authority (BTHK). If a company is not listed on BTHK's authorized communication providers list, then they are not legal. http://www.bthk.org/yetkilendirilen-hab ... ayicilari/

Volkswagen is a quality built car, but it does not justify them charging the same price as a Ferrari. Not everybody needs or can benefit from the extra speed a Ferrari provides, but it is a joke to expect in return for people to pay 400,000GBP on a Golf because 'they dont really need a ferrari'.

The Internet service you are currently offering is worth 400TL / year in current market standards (which are, by the way, set by Multimax). Offer it at this price and I will send you customers.

Stop trying to trick people into spending more money for something less.

K.

[DS Expat TV]

All I did was state the facts, give information on this forum, correct information and backed up information.
Ofcom's report stated the information I gave
you do not need to suggest that I charge more for less and promote sub standard service, which I do not.
As for your advice regarding legitimate business and service. Well we are legitimate and we are also on the list you provided.

So kindly relax and calm down please. I never once put your service down or complained about your business conduct. I just used the forum as a forum, Thank you.

[DS Expat TV]

Just as a reminder.

[kbasat]

All I did was state the facts, give information on this forum, correct information and backed up information. Ofcom's report stated the information I gave

Some facts that are not relevant and some dubious information. You did not really state any facts, just copied and pasted some text that you found off the web, I am sure you do not understand half of what is written there yourself.

Ofcom's report stated the information I gave

Please provide the link to which ofcom report states that you can charge people more money for slower speeds 'because they dont really need it'

you do not need to suggest that I charge more for less and promote sub standard service, which I do not.

I dont suggest it, I state the fact, give information on this forum, correct information and backed up information.

As for your advice regarding legitimate business and service. Well we are legitimate and we are also on the list you provided.

I dont see Digital Supreme or DS Expat TV there... Maybe you like to elaborate?

So kindly relax and calm down please. I never once put your service down or complained about your business conduct. I just used the forum as a forum, Thank you.

Quote from your post on Sat Feb 28, 2015 1:51 am "...then I tried multimax the problems seem to get worse..."

I am always relaxed and calm, and I absolutely do not have any problem with you or your services as long as you are true about details and fair with your prices, which you clearly are not.

[erol]

All I did was state the facts, give information on this forum, correct information and backed up information.

Actually what you did was first copy and paste from a website of a company that sells network monitoring software.

Ofcom's report stated the information I gave

Actually it does not. The bulk of your text was from here

http://www.myconnectionserver.com/resou ... myths.html

You then gave a link to a company called 'actual experience' who were commissioned by OFCOM to produce a report, the results of which were then used in OFCOM's own "Infrastructure Report 2014" which can be viewed here

http://stakeholders.ofcom.org.uk/binari ... ure-14.pdf

The section of this OFCOM report that you claim supports your view that "Our speed [5mbs] is reliable and enough for anything" and that "Thinking speed is so important is so wrong!!" is the following

New evidence on drivers of broadband quality of experience

This report includes new analysis on the broadband quality of experience and its link to broadband speed. This suggests that for broadband speeds above 10Mbit/s, there are a variety of factors beyond speed which can have a greater on affect [sic] the consumer experience. These other factors include the performance of in-home equipment and wiring, backhaul capacity, and the means by which communications networks interconnect with content and service providers. Next year we will build on the work presented here, by quantifying these factors more accurately and considering how they can best be communicated to consumers.

With all due respect in my view what the ACTUAL Ofcom report says is very different from what it appears you are claiming it says. It certainly does NOT say that connections of 5Mbs are "enough for anything" nor does it say that max potential speed is "not important".

It does feel to me that you are more interested in trying to create confusion rather than clarity for internet consumers and distorting what has actually been said by OFCOM in their report to fit your own personal 'commercial needs'. Maybe I am being unfair and overly harsh with such a belief but that is certainly how it feels to me right now. And yes I do now work for Multimax, but long before I did that and long before I came to live in cyprus and for a much longer time period than I have worked for Multimax, I was in the UK a 'intenet consumer advocate' and attended countless meeting with OFTEL and then OFCOM and also gave presentations at such as a 'consumer advocate' and was for a long time the only non commercial member of the UK governments Broadband Stakeholders Group (http://www.broadbanduk.org/about-1/). So yes as a Multimax employee I have a degree of vested 'commercial' interest in this topic but I also have a much longer and larger genuine interest in topics like the state of broadband provision in the country I live in and in consumers having the best information on which to evaluate and fairly judge their internet connections.

[DS Expat TV]

Erol

You are 100% correct i did copy and paste a report. (best way to relay someone elses given facts)

I did give a Link regarding Ofcom. (speaks for itself)

With all due respect in my view what the ACTUAL Ofcom report says is very different from what it appears you are claiming it says. It certainly does NOT say that connections of 5Mbs are "enough for anything" nor does it say that max potential speed is "not important".

I did not say the reports said anything about 5Mb being enough...I was the one that said it was enough. The info given was regarding (SPEED AGAINST QUALITY).

And finally in my OPINION the information I gave was worth considering. Not to confuse just to inform. I won't continue in the thread as you have made it clear that whatever I say will be twisted. ( small businesses should keep quiet!) Good Day and Goodbye.

[PoshinDevon]

This thread is now locked.

There is plenty of information within this thread for people to make up their own minds; based on their own requirements, as to what internet service they should sign up to.

Thank you to all contributors for the information provided.