IPlayers

sammydavis · Post by **sammydavis** » Tue 03 Oct 2017 7:18 pm

Has anyone got any idea why all the IPlayers are not working? Our VPN seems fine, but cannot load BBC or ITV Hub yet usually they are reasonably ok with the VPN.

terry2366 · Post by **terry2366** » Wed 04 Oct 2017 9:41 am

Hi mine is ok. I am using Astrill on uk6 with no problems but I did not update when asked by App Store the last time as I had the feeling they were trying to stop vpn's

Maisiemoo · Post by **Maisiemoo** » Wed 04 Oct 2017 12:51 pm

I use Surfeasy VPN and for a couple of days could not access BBC iPlayer on my tablet but could on my laptop using Multimedia VPN. I messaged Surfeasy who advised me to clear my history, close down and reboot up but it didn't make any difference. Luckily it's now back on track!

Groucho · Post by **Groucho** » Fri 17 Nov 2017 6:35 am

My BBC iPlayer has stopped working - just last night and won't come back... live streaming works but downloads don't. Anyone else?

judyvin · Post by **judyvin** » Fri 17 Nov 2017 7:17 am

I have just downloaded a programme from last night with no problems at all via my laptop. I am registered at a UK address in the South and not the BBC postcode address but don't know if that makes any difference.

dan · Post by **dan** » Fri 17 Nov 2017 7:19 am

Mine is OK. I use VPN365 app on iPad.

Groucho · Post by **Groucho** » Fri 17 Nov 2017 7:28 am

Well I think there must be a problem with the Multimax VPN...

alphamike · Post by **alphamike** » Fri 17 Nov 2017 7:48 am

Both working fine for me using MM vpn on laptop.

sophie · Post by **sophie** » Fri 17 Nov 2017 8:16 am

9.15am Friday, both IPlayers working fine with MM

mrsgee · Post by **mrsgee** » Fri 17 Nov 2017 8:40 am

My MM VPN is working fine, downloading as we speak.

Panchocat · Post by **Panchocat** » Fri 17 Nov 2017 2:50 pm

I have not been able to download using the multimax vpn on BBC I player for a few months now. We are registered on the website and when pressing download it says preparing and sends it to the download queue but nothing ever downloads. Any help would be appreciated otherwise it's back to BBC entertainment or DVDs for winter.
We don't want to subscribe to film on as we don't watch enough TV to merit the fee. That's the Scottish father coming out in me!

cjtill · Post by **cjtill** » Sat 18 Nov 2017 7:58 am

I have been having problems donwloading as well. I have multimax vpn but if i turn the computer off and on again it starts the downloading although I have to do that a couple of times.

alphamike · Post by **alphamike** » Sat 18 Nov 2017 9:01 am

Have you tried the suggestions on BBC website?
https://www.bbc.co.uk/iplayer/help

Groucho · Post by **Groucho** » Sat 18 Nov 2017 9:52 am

alphamike wrote:Have you tried the suggestions on BBC website?
https://www.bbc.co.uk/iplayer/help

Yes... MM are looking into it.

Groucho · Post by **Groucho** » Sat 18 Nov 2017 1:06 pm

This is the response...

"We will look into it but it is a free service and we don't guarantee for it to have no problems at any time. You may use chargeable VPN for more secure connection.

Please check your VPN connection after few days again."

sophie · Post by **sophie** » Sat 18 Nov 2017 4:26 pm

Yen said yesterday that BBC are having a purge at the moment, trying to close loop holes.

Groucho · Post by **Groucho** » Sat 18 Nov 2017 6:58 pm

sophie wrote:Yen said yesterday that BBC are having a purge at the moment, trying to close loop holes.

I could understand that argument if all mm vpn users were affected.... but they are not.

SatelliteCyprus · Post by **SatelliteCyprus** » Sun 19 Nov 2017 10:32 am

To anyone who is interested. We supply Windows 10 Set Top Boxes on which BBC iPlayer (with a VPN) is working perfectly.

We do models with 2GB/4GB RAM and up to 128 GB of internal storage and versions running Windows 8/Ubuntu/Linux and dual boot systems Windows/Android.

Our customers are using these small footprint systems as PCs (replacing their old dusty desktop computers) and/or as TV Set Top Boxes. Very neat and tidy, no noise, very little heat and very quick to boot up.

Installation, setting up and premium customer service is available but costs extra.

You can get more details here - http://www.satellitecyprus.net/mini_pc/

Ragged Robin · Post by **Ragged Robin** » Sun 19 Nov 2017 4:55 pm

I watch listen again TV (I cant understand why people want to watch live) via Multimax VPN. Frequently have to reset at least twice an evening. Then about l0 days ago it seemed to improve and I got whole evenings without problem. Two days again , it started buffering badly and cutting out. Yesterday OK. .............Then I reallised the days it worked OK I had been watching ITV. The day it played up , I was on BBC4. So maybe Sophie's suggestion is right and the Beeb are having a blitz. Trouble with modern technology is there are so many things to go wrong it is like finding ones way through Hampton Court Maze. And everyone can say "Not my resposibility " and the poor customer goes gray while spending time and energy he can ill afford trying to find out what it is this time! All a devilish plot by the techies

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