Page 1 of 1
Help please. i pad problem.
Posted: Wed 27 Jun 2018 1:00 pm
by Panchocat
I suspect I have been hacked through an e mail account.
Tried and failed to get Apple support on the lap top.
Yesterday a message has appeared on my i pad saying it needs activating as the owner has linked find phone for their i phone to my Apple account.
I don't own one and have not done any linking.
Meanwhile the i pad is locked unless I activate it with my Apple ID and password. I am not prepared to do that unless I can talk to Apple.
Any help or suggestions much appreciated.
Re: Help please. i pad problem.
Posted: Wed 27 Jun 2018 3:35 pm
by ozankoys
When I had a problem I sent a message via Apple support & they phoned me within 3 mins the guy was very helpful
Re: Help please. i pad problem.
Posted: Wed 27 Jun 2018 3:54 pm
by Panchocat
Thanks. I have been trying to contact apple support from my lap top as I can't use the i pad but I keep getting a message that says we will be back shortly. Very frustrated.
How did you contact them?
Re: Help please. i pad problem.
Posted: Wed 27 Jun 2018 6:04 pm
by artistabroad
As the find my iPhone app covers your iPad as well as iPhone are you sure it’s not just your own iPad that’s linked? I think too you can log into your iCloud account on any computer or laptop and use find my iPhone to see if it’s just your own device
Re: Help please. i pad problem.
Posted: Wed 27 Jun 2018 7:38 pm
by Panchocat
But I don't have an i phone. That's why I am suspicious. Will pop to the Apple shop in strovolos tomorrow as I still ant get a response from ape support.
Re: Help please. i pad problem.
Posted: Wed 27 Jun 2018 9:05 pm
by Panchocat
All sorted now. Credit goes to Son number 1 in England!
Re: Help please. i pad problem.
Posted: Wed 27 Jun 2018 9:30 pm
by Keithcaley
Panchocat wrote:All sorted now. Credit goes to Son number 1 in England!
You're lucky that you didn't have to escalate it to a grandson (or granddaughter)!!
Re: Help please. i pad problem.
Posted: Wed 27 Jun 2018 9:37 pm
by Panchocat
They probably would have been able to sort it too!;-)
Re: Help please. i pad problem.
Posted: Thu 28 Jun 2018 10:17 am
by Hector
Please may we know what the cause was in case we get the same problem and even better if possible, how to avoid it happening?