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Ellipse UPS not working properly

Posted: Sat 08 Sep 2018 5:26 pm
by alphamike
The UPS which I use for my tv equipment is not working properly. It is working, in that it powers up and powers tv when power is on. I have tv and phone charger plugged into the surge protection sockets, not the ones that keep things going in a power cut. It's the latter ones that are not working, and the green light for surge protection is no longer lit. I only noticed that the green light wasn't on this morning, when we had a power cut, but it could have been like that for a while. I know that it's not the batteries, as the UPS beeps during a power cut, and I replaced them earlier this year.
I checked up on the manual, but it just says to contact after sales service, which is no good to me. Any suggestions at all? I don't want to be meddling with things that I have no knowledge of, but if it's something simple, will certainly have a bash.