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Internet Help Heeded Please

Posted: Sun 29 Dec 2019 7:49 am
by johnerebus
My main computer has internet and is working OK.

My mobile phone wont connect and neither will my wife's phone her laptop or TV in the room right above the Multimax router.

Can anyone suggest a solution please.

An anticipated Thank You.

John

Re: Internet Help Heeded Please

Posted: Sun 29 Dec 2019 8:20 am
by Dropshort
Try switching off the router for about 30 seconds and then back on again. Usually works.

Re: Internet Help Heeded Please

Posted: Sun 29 Dec 2019 8:49 am
by Chriswright03
Is your computer connected via a cable or wifi? If cable there is your answer.

Re: Internet Help Heeded Please

Posted: Sun 29 Dec 2019 4:15 pm
by Yes and no
Are the other devices recognising the modem? Have you changed the password recently? Are they in airplane mode?