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Internet speed

Posted: Wed 25 Mar 2020 6:06 pm
by kevjey
Multimax premium package for nearly 3 years but for the last 5 weeks every night from 6pm speed drops to less than 1 mb. Ring customer service, checking and yes your speed is very low and you have not exceeded your limit. We will pass onto manager and when fixed will give you a call back. Still waiting. Few nights ago told by customer support yes speed is low but we will extend your contract by 3 days. I have been without usable internet speed every night for nearly 40 days. Anyone else having issues in Karsiyaka.

Re: Internet speed

Posted: Wed 25 Mar 2020 6:35 pm
by emineden
Mine has been fine, I am in Karsiyaka

Re: Internet speed

Posted: Wed 25 Mar 2020 6:38 pm
by Trigger
Everybody is at home hammering Netflix et al

Re: Internet speed

Posted: Wed 25 Mar 2020 10:32 pm
by Saddique
Try this link to determine your Broadband speed

mmcyp.speedtestcustom.com

Re: Internet speed

Posted: Thu 26 Mar 2020 9:38 am
by kevjey
Thanks for the link to test speed it is one I am using. Last night speed was 0.8 mbps and mma customer support agreed. Rang again this morning and they will investigate and call me back, won't hold my breath.