Kibtek Bills online

SunnyParkers · Post by **SunnyParkers** » Thu 31 Dec 2015 6:20 pm

Many apologies in advance as I fear this subject has been covered previously, but I have been unable to locate the info: we have registered with Kibtek, but have never received an email alerting us that a bill is ready. I have had a look at our Kibtek account on line and can see the current bill, but can't find last months bill - is it possible to see more than the current month? Many thanks and a very Happy New Ear to everyone.

Keithcaley · Post by **Keithcaley** » Thu 31 Dec 2015 6:47 pm

You don't mention whether you have received a new type of meter yet, but assuming that you have, then on current form, you can expect to wait for up to 8 weeks for your first bill.

Some have been a lot quicker, but it seems to be a little 'random'...

SunnyParkers · Post by **SunnyParkers** » Thu 31 Dec 2015 6:55 pm

Thanks Keith. Yes it is a new meter, from which we took a reading when we left towards the end of October. Going by the no. of units, there would have been a bill in November and it this one I was hoping to access.

MoonageDaydream · Post by **MoonageDaydream** » Sun 03 Jan 2016 12:11 am

Experience tells me your best bet is to call into the KIbTek office and talk to them.
I now get my bills by e-mail, and I've had no problems since I went in and sorted it out.

Nosey · Post by **Nosey** » Sun 03 Jan 2016 10:08 am

I emailed Kibtek.com with a similar request and got a fast satisfactory reply . Did not have much luck when visiting the office .that of course may have changed