Thank you Multimax

[diver]

Hi,
just want to highlight good customer service - all too often we put on forums about bad experiences but forget to share good experiences.

We are leaving the TRNC shortly but for obvious reasons that has been delayed. I rang Multimax to extend my subscription by a week, the man who dealt with me had to check on prices and get back to me. He got back to me within a couple of minutes and said that there would be no charge for the extra week and he hoped that if we return we would use their service again.

In a very stressful time it was so nice to have such a lovely gesture. Thank you Multimax.

[Kanonier]

Well done Multimax and Diver for highlighting it.

[Soner]

[frontalman]

Must have been Erol's day off.

[Groucho]

Must have been Erol's day off.

That's a low blow... Erol has been more than fair with us over the years even though we cross swords on Kibkom on occasion.

[philco]

I can only say that every time I have had a problem, Erol has sorted it straight away.Occasional blip when trying to contact office, butErol has returned my call and always put things right. Overall good service.

[silverfir]

I think frontalman had his tongue firmly planted in his cheek, maybe some felt otherwise!

[frontalman]

I think frontalman had his tongue firmly planted in his cheek, maybe some felt otherwise!

Exactly, Erol would know that too.

[kiplet]

Can’t fault Multimax..
Always respond quickly...problems I’ve had in the past.. have always been sorted quickly..
I like the free couple of months they give to customers on a years subscription....nice reward to customers..