No electric in apartment

[susiesusie]

Anyone any ideas ... Friends apartment in a block has no power inside . The meter is lit with 2 permanent red dots.
Plenty of credit on the account . Just no power at all. Other apartments are ok.
Many thanks for your time

[alphamike]

Try calling Kibtek? Tel No 0392 600 09 60

[gates]

Its probably your RCD or the trip next to your meter call an electrician

[gates]

Were are you i might be able to get there tomorrow text me your area 05338433001

[susiesusie]

Will check with kibtek for guidance . Awaiting owners to give the ok to spend money on electrician. Many thanks

[terry2366]

If the two red lights are on doesn't that mean they e been cut off ??

[susiesusie]

Was wondering that. I just don't know. Bills are well in credit though

[come_on_aylin]

If you have the account number (*00123456 format) you can check here: https://www.paypointcyprus.com/payment/Kibtek
to see if there is any outstanding debt.

Sounds like you need to pay a visit to Kibtek, perhaps take a photo of your meter with you.

[susiesusie]

Yes. Did the account check. Well in credit

[SATRANÇ]

As alphamike suggested, if you haven't done so already, call Kibtek on the number he gave below and ask one of the team to initiate a test from their end.

They will advise you if the problem is at their end and if it is and they can't fix it from there they will send someone to the property.

If the problem is not of their making then you will probably have to contact an electrician.

[susiesusie]

Will do . Many thanks

[Deniz1]

Also check that the main fuse is still there they get taken sometimes.