Problem paying Kibtek

benjaminbutton · Post by **benjaminbutton** » Fri 31 Oct 2025 11:45 am

Not sure which of the following is the cause and can't get through to Kibtek on phone at the moment.

1. After 20 years or so I now have a Turkish bank and card. So not sure if Kibtek won't recognise it after so long of using UK bank OR

2. It goes so far and then converts back to Turkish on a Halk Bank screen which I don't totally understand and not sure what to do,

Any help please. Don't want a fine for late payment!!

alphamike · Post by **alphamike** » Fri 31 Oct 2025 1:26 pm

Sorry I can't help with transaction, but if you are doing the payment on laptop/computer, you can use Google Lens app on your phone to translate by holding phone in front of computer screen....bit like taking photo of screen.
Hopefully someone will be along soon though to properly help.

steveodp · Post by **steveodp** » Sat 01 Nov 2025 6:00 am

If it's your first time using the Turkish bank card for this, it may not be enabled yet for online payments - with many banks here the default appears to be off.

benjaminbutton · Post by **benjaminbutton** » Sat 01 Nov 2025 11:13 am

steveodp, I think you are right and I will be queuing up outside the bank at 8am on Monday. Paypoint wouldn't work either, for much the same reason.

Jane M · Post by **Jane M** » Sat 01 Nov 2025 3:27 pm

You may well be able to make your card Internet ready on your bank's website. Have a look there before you spend your time queuing up, only to be told you could have done this online!