Help needed with a kindle touch

rocking · Post by **rocking** » Sun 13 Oct 2013 5:50 pm

I have purchased many books and all come on. Yesterday I purchased one and cannot get it onto my kindle. Tried turning it off as suggested by amazon. But to no avail. Gone through their help stuff on Internet but not clear to me. Stumped!!!!!

Maisiemoo · Post by **Maisiemoo** » Sun 13 Oct 2013 8:00 pm

Is it 3G? I have had problems in the past with downloading books in NC and have had to connect to Wi-Fi to do so, but in the last couple of days have downloaded a book and 2 newspapers with no problems over 3G.

Philoz · Post by **Philoz** » Sun 13 Oct 2013 8:16 pm

Maybe a forum specific to Kindle owners would be more helpful than a Northern Cyprus forum,
Try having a look here-

http://www.kboards.com/
Hope this helps.

ozankoys · Post by **ozankoys** » Mon 14 Oct 2013 5:18 am

Why don't you send a message to Amazon support via your account on their website. They answer very promptly & will keep replying until your problem is resolved. I have always found their customer service excellent.

MoBry · Post by **MoBry** » Mon 14 Oct 2013 6:16 pm

If you go into your Kindle orders at Amazon, you can download your book onto your computer. Go to the download, then turn on your Kindle, bring up the Kindle screen, go to "My books" section and drag your order over onto your Kindle. You can reduce the Kindle screen if it covers the whole screen, so you can see the download section. It's a bit of a long way round but it works.