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How do you cancel ADSL charges with telecom.

Posted: Fri 10 Jan 2014 11:24 am
by karmels
I am changing from ADSL to wireless.
How do you cancel the telecom charge which was set up by the the provider.
Thanks for any help.

Re: How do you cancel ADSL charges with telecom.

Posted: Fri 10 Jan 2014 11:34 am
by kbasat
Cancellation of ADSL port needs to be done at the Telekom directly, by the person whose name is on the phone line.

K.

Re: How do you cancel ADSL charges with telecom.

Posted: Fri 10 Jan 2014 11:43 am
by karmels
Thanks kbasat.

Re: How do you cancel ADSL charges with telecom.

Posted: Fri 10 Jan 2014 3:02 pm
by waddo
Wander down to the telephone office opposite the Girne courts. Go round to the side door and talk to the lady in the office almost directley in front of you when you go in the side door. You will need to fill in a form to cancel the ADSL and you will need a copy of your passport to prove who you are. There is no fee to cancel the ADSL but it will take about a month before it happens and of course you will pay for that time as well even if you don't use it. It is the way of things I am afraid but just go with the flow and it is an easy life for 25TL.

Re: How do you cancel ADSL charges with telecom.

Posted: Fri 10 Jan 2014 4:37 pm
by karmels
Thanks waddo.
The account is in the good ladies name so we will go down on Monday.