Page 1 of 1

Consumer complaints group

Posted: Tue 28 Jan 2014 9:08 am
by Heaven
Can anyone tell me the address or telephone number of the Consumer Complaints group. I have heard there is one. I want to complain about work carried out which carries 5 year guarantee and the company concerned has been having us running around in circles for the past 15months despite being paid in full. Any advice gratefully received

Re: Consumer complaints group

Posted: Tue 28 Jan 2014 10:08 am
by Owl Lady
Hasan Y Isik (pronounced Ishik) Based in Lefkosa, Very helpful 0392 228 9520 mob 0533 869 5555
Was 50 tl to register, but that was some time ago, got us a brand new Video/Dvd player from Vestel.
Good luck

Re: Consumer complaints group

Posted: Tue 28 Jan 2014 10:27 am
by Heaven
Thank you Owl Lady. That is really helpful. Sometimes you can feel that you are knocking your head against a brick wall and it is good to know help is out there

Re: Consumer complaints group

Posted: Tue 28 Jan 2014 10:40 am
by Owl Lady
Please post and let me know how you get on

Re: Consumer complaints group

Posted: Tue 28 Jan 2014 8:35 pm
by sophie
It's my believe that what these companies hate most in the world is bad publicity, particular if it goes in Turkish speaking publications. It's all about "loss of face"!!!

Re: Consumer complaints group

Posted: Sat 08 Mar 2014 7:44 pm
by Owl Lady
Hi Heaven, did you have any joy on this one?

Re: Consumer complaints group

Posted: Mon 10 Mar 2014 5:12 pm
by Owl Lady
bttt