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Strange Russion pop up

Posted: Mon 31 Mar 2014 1:58 pm
by Deniz1
When I turn on my laptop but before I connect to the internet a box pops up titled Mail.ru then lots of russian words, there are two boxes to click on which I havnt of course it so annoying. I ran a scan but there is nothing abnormal.I click on the X and close it but it keeps coming back also Google is no longer my home page but new tabs come up. Grrrr.

Re: Strange Russion pop up

Posted: Mon 31 Mar 2014 2:50 pm
by Owl Lady
Don't tell me Putin is starting to sabotage, as well as Erdogan?

Re: Strange Russion pop up

Posted: Mon 31 Mar 2014 3:30 pm
by Confused
Only a guess, but search your system for Yandex. If it is there, get rid of it!! Use something like Revo uninstaller or file assassin.

Re: Strange Russion pop up

Posted: Mon 31 Mar 2014 4:22 pm
by Deniz1
No Yandex I typed in mail.ru into the search box it found it and said it was a shortcut to the recycle bin I deleted it but it still pops up.

Re: Strange Russion pop up

Posted: Mon 31 Mar 2014 6:10 pm
by Philoz
Deniz 1-This sort of thing happens a lot.
You have either installed some new software,or have upgraded some software that was already installed.
Like most folk you have just pressed the tick box without checking what you have actually agreed to, and often lots of things you don't really want in your computer get installed.
In short you have got some 'Malware' in your computer.

Now if you will repost and tell me what OS(operating system) you are using, i.e. windows xp.
Then tell me what browser you are using,i.e. firefox -and finally tell me your level of computer expertise is I can help you further.

If you don't want to bother with this install a progam called 'malwarebytes -you can get the free version here-
https://www.malwarebytes.org/free

Then update the program(it might do it automatically)then do a full scan and delete whatever it finds.

Hope this helps

Re: Strange Russion pop up

Posted: Tue 01 Apr 2014 6:24 am
by Deniz1
Hi Philoz I installed the malwarebytes and used it but still get the pop up box. I have windows 7 home premium and normally use google chrome but have firefox too. As to my expertise well not a lot! lol. I dont recall downloading anything new recently. Thanks for trying to help.

Re: Strange Russion pop up

Posted: Wed 02 Apr 2014 5:22 am
by Deniz1
Still having the same problem any russian speakers out there its popping up on my banking site now I cannot use it safely.

Re: Strange Russion pop up

Posted: Wed 02 Apr 2014 12:30 pm
by CatalkoyChris
If Malwarebytes does not work try AVG free

Re: Strange Russion pop up

Posted: Wed 02 Apr 2014 4:25 pm
by Deniz1
At last its gone my friend showed me how to remove it. It was installed by google chrome not by me! It was a Russian mail guard programme.

Re: Strange Russion pop up

Posted: Thu 03 Apr 2014 11:02 am
by Steve C
Pleased you sorted your problem. it would be helpful if you could tell us how you sorted it out.

Re: Strange Russion pop up

Posted: Thu 03 Apr 2014 11:10 am
by Deniz1
I installed filehippo.com free clicked cclean, then went onto the list of programmes and you have an option to uninstall.