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Problem with keeping on line! Instuctions needed for novices

Posted: Tue 16 Dec 2014 5:15 pm
by bigbadbob
Can anyone help with an internet connection problem that we have got,
We are laymen in the use of so need simple answers or instructions. The internet is with Aviva Exend and we use a Wifi system
We keep losing connection when we stop using the laptop and it goes into sleep mode and also when we switch the laptop off. The only way to solve these problems is to reboost the wireless router by switching everything off at the mains . This is getting to be quite a pain everytime.
Is there something to set to connect with the internet automatically or to keep it on. Probably a simple solution but one that we don't know,
Help - BBB and Other Half.

Re: Problem with keeping on line! Instuctions needed for nov

Posted: Tue 16 Dec 2014 6:35 pm
by surfmeetseast
If you go into settings, it should give you an option for modes. This gives you a choice of when your sleep happens.

Re: Problem with keeping on line! Instuctions needed for nov

Posted: Tue 16 Dec 2014 8:56 pm
by waddo
What router is it and who installed/set it up?

Re: Problem with keeping on line! Instuctions needed for nov

Posted: Wed 17 Dec 2014 4:54 am
by Deniz1
Talk to Gwyn

Re: Problem with keeping on line! Instuctions needed for nov

Posted: Wed 17 Dec 2014 5:47 am
by bigbadbob
Morning! Fingers crossed we have sorted it! Thanks everyone !

Re: Problem with keeping on line! Instuctions needed for nov

Posted: Wed 17 Dec 2014 9:47 am
by waddo
Happy endings are always good!