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Google problem

Posted: Thu 03 Sep 2015 12:10 pm
by BOERBOEL
This week we have received text messages from friends in the UK who use google mail to say that e.mails sent to us are unable to be sent due to a problem at this end. We use Windows Live Mail and are receiving all other mail as usual. We are with Nethouse, would it be them blocking gmail as can find no faults on our system.

Anyone else having same problem

Boerboel

Re: Google problem

Posted: Thu 03 Sep 2015 12:51 pm
by erol
It is extremely unlikely that nethouse are blocking gmail I would say. Can you access your gmail account via your web browser ? If you can via the a web browser then the problem is probably down to windows live mail and its configuration.

Re: Google problem

Posted: Thu 03 Sep 2015 3:35 pm
by BOERBOEL
Thanks Erol

Yes we can access our g.mail account and have asked friends to forward to there for the moment and have received them. We have also tried to forward from gmail to windows live without success. I will have another look at windows live and its configuration and hopefully that will sort it.

Re: Google problem

Posted: Thu 03 Sep 2015 4:28 pm
by erol
Sorry I misunderstood. Is the account that the mail being sent to, that your friends are unable to send to, a gmail account itself ? If you want to pm the affected email account address I could try sending test mails from here and that may give me more idea what the problem might be, if I get some kind error message or bounce when I try.

Re: Google problem

Posted: Thu 03 Sep 2015 4:47 pm
by BOERBOEL
Hi Erol

No our friends are trying to send to our nethouse email but they are using gmail in the UK and getting a report saying error at our end.

I will PM you our e.mail.

Many thanks

Larry

Re: Google problem

Posted: Thu 03 Sep 2015 7:11 pm
by BOERBOEL
Thanks Erol for your help, much appreciated

Larry