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Kibtek bill via website

Posted: Tue 19 Jan 2016 3:16 pm
by susiesusie
Anyone having the same problems via the kibtek website . It won't let me log in to see the bills ?

Re: Kibtek bill via website

Posted: Tue 19 Jan 2016 3:18 pm
by JoandJelly
Yes been trying for 2 days. It looks like they've updated the website so hopefully it will be working again soon.

Re: Kibtek bill via website

Posted: Tue 19 Jan 2016 3:22 pm
by harita
You have to re-register to the new site ..
The new bill only shows the amount payable ..
No reference to the no of units used ..

Re: Kibtek bill via website

Posted: Tue 19 Jan 2016 3:37 pm
by susiesusie
Tried re - registering with no joy . Will see if it sorts it self out .

Re: Kibtek bill via website

Posted: Tue 19 Jan 2016 3:43 pm
by aerhere
I have re registered but cannot view any bills! Google chrome is not translating the pages of kibtec (but working fine on others) so I given up for now. Just when I thought I had it all sorted out.

Re: Kibtek bill via website

Posted: Tue 19 Jan 2016 4:53 pm
by WotNoDeeds
What a complete mess and typical of Kibtek.

Re: Kibtek bill via website

Posted: Thu 28 Jan 2016 8:34 am
by kiplet
I can't see English translation on new site ? Strange !

Re: Kibtek bill via website

Posted: Thu 28 Jan 2016 11:13 am
by Lovelife
It had been working fine, text, emails paper bill etc, until this month and nothing, I went onto KibTec site and had to re-register and could access the amount we owed. Will await to see what happens next month!

LL

Re: Kibtek bill via website

Posted: Thu 28 Jan 2016 3:08 pm
by pc4854
Kibtec seem to be charging for different time periods - my December bill was posted on 15th December but the January bill came in today 28th January.

Re: Kibtek bill via website

Posted: Thu 28 Jan 2016 3:22 pm
by Heaven
We still have man come round to read meter, leaves paper bill, plus textmessage plus e mail! Last month read on 18th this month read meter today. Sorun yok!

Re: Kibtek bill via website

Posted: Sat 30 Jan 2016 5:43 pm
by MoonageDaydream
Kib Tek e-mail my bills to me, no problems yet.....

Re: Kibtek bill via website

Posted: Mon 01 Feb 2016 8:11 am
by kiplet
Contacted Kibtek re issues all sorted.
Can't fault the customer services. Thank you Kibtek.

Re: Kibtek bill via website

Posted: Fri 05 Feb 2016 8:53 am
by muffin1
Had a bill this morning ( 1 week early!) but unable to access the new website. have entered all the correct details to re-register butt nothing works. Just how do they think we are going to be able to pay the bill if we can't see what we owe? Has anyone "cracked" this yet?

Re: Kibtek bill via website

Posted: Fri 05 Feb 2016 10:44 am
by come_on_aylin
I managed to register yesterday okay. You get an acknowledgment that you have successfully registered but when I used a tablet I couldn't see it unless I scrolled down. It just said you have successfully registered now log in. Did you try logging in straight after registering? If you are on a tablet you may have to scroll down again after logging in to enter your Hesap No. The new site gives you less info that the old one, maybe a work in process, so you can only see the bare bones of the last two bills. No information about readings.

Re: Kibtek bill via website

Posted: Fri 05 Feb 2016 11:24 am
by susiesusie
Still can't access the website for our bills !

Re: Kibtek bill via website

Posted: Fri 05 Feb 2016 1:38 pm
by harita
susiesusie wrote:Still can't access the website for our bills !
susiesusie .. Try this link .. You will have to register .. Works for me ..
http://www.kibtek.com/

Re: Kibtek bill via website

Posted: Fri 05 Feb 2016 5:36 pm
by cambridge
After 3 attempts have apparently achieved registration by going to the office. The very helpful guy re-entered email address & phone number (again) and the bill arrived via sms with the total, and email with the breakdown. English translation by each item. Holding my breath for next month.