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Question for Soner unless people know better
Posted: Thu 28 Jan 2016 3:43 pm
by Carbotec
Sooner every time I log into KibKom it asks for my login name and password even though I have ticked log me in automatically it does not work any ideas?
Re: Question for Soner unless people know better
Posted: Thu 28 Jan 2016 3:56 pm
by jimm127
Mine is doing the same. I leave it logged in all day now to save the hassle but in the morning I am back to the dreaded green screen.
Re: Question for Soner unless people know better
Posted: Thu 28 Jan 2016 4:02 pm
by erol
I would try deleting all cookies associated with kibkom and see if that helps
How you do this will vary depending on what browser you are using
If you use chrome there are some instructions here
https://support.google.com/chrome/answer/95647?hl=en
If you delete all cookies , rather than just those that relate to kibkom site then other sites may be affected.
Re: Question for Soner unless people know better
Posted: Thu 28 Jan 2016 5:06 pm
by Keithcaley
erol can probably confirm if this is relevant...
In 'Firefox' for example, there is an option to 'Delete History on Exit' with a range of Tick Boxes so that you can choose what sort of items you want to be deleted - is it possible that you have somehow got it set to delete the bit that remembers your login?
Re: Question for Soner unless people know better
Posted: Thu 28 Jan 2016 5:16 pm
by Ragged Robin
That happened to me a while back for several days. Then when I was about to post for help it seems to right itself. Did I manage to delete and restore something without even knowing - hmmm quite possible
Re: Question for Soner unless people know better
Posted: Thu 28 Jan 2016 5:19 pm
by erol
Keithcaley wrote:erol can probably confirm if this is relevant...
In 'Firefox' for example, there is an option to 'Delete History on Exit' with a range of Tick Boxes so that you can choose what sort of items you want to be deleted - is it possible that you have somehow got it set to delete the bit that remembers your login?
The most common method for a website to 'remember' your log in details and log you in automatically when you return to the site is to use 'cookies'. When these are working as they should for a given website, then you do not want them deleted. However when this process stops working as it should, one thing you can try to get it working again is to delete the existing cookies, so that they will then be re created again when you next login and check the 'remember me' or equivalent box and hopefully start to function properly again. So you do not want to delete such cookies on exit as a matter of course - then they will never work. Deleting history is somewhat different from deleting cookies in any case.
Re: Question for Soner unless people know better
Posted: Fri 29 Jan 2016 7:33 am
by Marions
I have the same problem in desk top,laptop and android and I never sign put. Tis a mystery