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Kibtek e-bill

Posted: Thu 21 Jul 2016 9:00 am
by PaulW
I normally get my bill via email on the 20th of the month, but this month nothing. Anyone else not received their bill?
Paul

Re: Kibtek e-bill

Posted: Thu 21 Jul 2016 9:41 am
by Geoff1131
Kibtek may be reorganising their billing structure? I used to get my bills during the first few days of the month. Last month I got it on the 12th.

Geoff.

Re: Kibtek e-bill

Posted: Thu 21 Jul 2016 10:21 am
by steve66
They seem to be running late this month as I did not get my meter read till the 10th, got my bill on the 11th.
Usually it's the first few days of the month.

Re: Kibtek e-bill

Posted: Thu 21 Jul 2016 12:08 pm
by come_on_aylin
I imagine the Bayram at the beginning of this month will have had an impact on bills being sent out.

Re: Kibtek e-bill

Posted: Thu 21 Jul 2016 12:15 pm
by CatalkoyChris
I've only ever received one bill, about three months ago.
I emailed the 'press officer' of Kibtek and he looked into my case (I am not back in TRNC till October, will I run out of the credit I put on my bill before I left in March).
He was able to access my account to tell me I will be OK till October.

He also told me there are a few issues with the new billing system, and that they are slowly dealing with each issue.

Best thing to do is pay a little extra onto your bill (as I have to do not being full time over there), that way you have a buffer if you are not sure what you owe etc. and should not be cut off or anything silly.

Re: Kibtek e-bill

Posted: Thu 21 Jul 2016 2:32 pm
by jofra
Since I finally started receiving my bills (in February), mine have come 22 - 26 of each month. I also pay an amount in advance each time I'm there to make sure I'm covered.

Re: Kibtek e-bill

Posted: Thu 21 Jul 2016 4:24 pm
by PaulW
Thanks all for your replies, I'll keep an eye out for it over the next few days.

Paul

Re: Kibtek e-bill

Posted: Thu 21 Jul 2016 6:51 pm
by SunnyParkers
Paul, we usually get our bill via email on 20th of the month and it arrived today.

Re: Kibtek e-bill

Posted: Thu 21 Jul 2016 6:56 pm
by Maisiemoo
We normally get ours on the 17/18th of the month and it arrived today. Great to be able to keep an eye on it when in the UK.

Re: Kibtek e-bill

Posted: Fri 22 Jul 2016 5:36 am
by Scoobydoo
Just for info ours arrived on 19th July .... Edremit area

Re: Kibtek e-bill

Posted: Fri 22 Jul 2016 6:15 am
by Mint1955
11/5 1/6 and 11/7 our last three emails and I also get a text the same day. Tatlisu area.

Re: Kibtek e-bill

Posted: Sat 23 Jul 2016 8:02 am
by jayceebee
I registered for e-bill and SMS towards end of June. Received both on 22nd July (double bill as missed out in June!)

Re: Kibtek e-bill

Posted: Sat 23 Jul 2016 12:00 pm
by PaulW
Got mine now, so thanks folks for all your replies.
Paul