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Atlas Jet !!!

Posted: Sat 03 Sep 2016 7:03 pm
by thepotter
I'm new to the forum and this is my first post I hope somebody can give me some advice.
In 7 weeks time we are holidaying in Northern Cyprus and flying with Atlas Jet from Luton to Ercan. Yesterday I received an email to say on the return journey the flight is now going to Stansted !!! My Car will be sited at Luton. This is the first time this has happened to me, having flown with TA and Pegasus and even CTA but first time with Atlas Jet (probably the last) i'm just wondering where I stand? I'm sure I can get a full refund but to find alternatives is either twice or 3 times expensive than what I paid originally. Will Atlas Jet compensate me in anyway for all this inconvenience? I have emailed them back and awaiting a response.

Kind Regards Andy

Re: Atlas Jet !!!

Posted: Sat 03 Sep 2016 7:18 pm
by Keithcaley
If they are not going to offer you a free transfer from Stansted to Luton to get back to your car, it will only cost you around £16 a head using a National Express coach, with the journey time being less than 1.5 hours, so not the end of the World

Re: Atlas Jet !!!

Posted: Sat 03 Sep 2016 7:28 pm
by tomsteel
the potter, you need to read the very small print of the conditions of service on your original booking. I very much doubt they will offer you anything.

Re: Atlas Jet !!!

Posted: Sat 03 Sep 2016 7:31 pm
by Keithcaley
tomsteel wrote:the potter, you need to read the very small print of the conditions of service on your original booking. I very much doubt they will offer you anything.
Well, that's what I thought, really, but 'Never say Die' Image

Re: Atlas Jet !!!

Posted: Sat 03 Sep 2016 7:47 pm
by tomsteel
Keith, you're ever the optimist buddy!

Re: Atlas Jet !!!

Posted: Sat 03 Sep 2016 8:55 pm
by ttoli
AtlasJet Global have reverted back to Stansted as from 30th October , should ensure competitive pricing in the future between them and Pegasus, before you accept a full refund , check the terms of the company that you booked the car parking with ( If one of the consolidators like ABC/Holiday Extras , they may allow you to transfer the booking to Stansted)If that is the case, give me a call on 0800 612 6600 (Advertising Restricted) , I maybe able to offer a competitive flight price , ask for Gary .
As for compensation , you maybe lucky BUT , their contract within their fine print is to fly you to London , whether it be ; LTN, STN, LGW or LHR , they are all classed as London Airports

Re: Atlas Jet !!!

Posted: Sun 04 Sep 2016 6:55 am
by sophie
Fabulous - we used to like flying with Atlas as we stay only half an hour maximum from Stansted. but when they moved to Luton, it wasn't feasible. However when they go back to Stansted we'll move with them. As you say ttoli, anything to give Pegasus a bit of competion can't be bad!!

Re: Atlas Jet !!!

Posted: Sun 04 Sep 2016 1:57 pm
by trooper
Compensation?

You'll be lucky. We are still waiting for an apology for losing my wife's luggage. All we've ever had from them is denial that it was their fault.
Difficult to see how it could have been anyone elses fault but it is a common trait here.....always blame someone else.

Re: Atlas Jet !!!

Posted: Sun 04 Sep 2016 3:15 pm
by kaiserphil
trooper wrote:Compensation?

You'll be lucky. We are still waiting for an apology for losing my wife's luggage. All we've ever had from them is denial that it was their fault.
Difficult to see how it could have been anyone elses fault but it is a common trait here.....always blame someone else.
Absolutely right Trooper! It is the Cypriot way.

Someone told me that the fact that a TRNC shipping company lost all my goods didnt mean that it was their fault.

Culpability does not often exist in the Cypriot mindset.

Re: Atlas Jet !!!

Posted: Sun 04 Sep 2016 10:29 pm
by ttoli
kaiserphil wrote:
trooper wrote:Compensation?

You'll be lucky. We are still waiting for an apology for losing my wife's luggage. All we've ever had from them is denial that it was their fault.
Difficult to see how it could have been anyone elses fault but it is a common trait here.....always blame someone else.
Absolutely right Trooper! It is the Cypriot way.

Someone told me that the fact that a TRNC shipping company lost all my goods didnt mean that it was their fault.

Culpability does not often exist in the Cypriot mindset.
AtlasGlobal Are a Turkish company, not Cypriot and with regards to their change of London Airport , they offer a full refund to those affected