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electric cut off

Posted: Fri 22 Jun 2018 7:50 am
by OliveTim
Does anyone know the number to ring to get Kibtek to put on the power.
They switched it off remotely, so I guess they can flick a switch and put it on.

Re: electric cut off

Posted: Fri 22 Jun 2018 7:15 pm
by stellasstar1
Go to their web page and it gives a number to ring.

Re: electric cut off

Posted: Fri 22 Jun 2018 10:33 pm
by kerry 6138
If you need to credit your account there is a machine in Girne it automatically switches on once credited

Re: electric cut off

Posted: Sat 23 Jun 2018 12:43 am
by OliveTim
Thanks - got it off the web page

Re: electric cut off

Posted: Sat 23 Jun 2018 5:47 am
by Groucho
kerry 6138 wrote:If you need to credit your account there is a machine in Girne it automatically switches on once credited
More detail please Kerry.... e.g. where and how? e.g. Cash or card ?

Re: electric cut off

Posted: Sat 23 Jun 2018 6:32 am
by judyvin
There is a pay point at Baris Park near the Wednesday market that is open 24/7. You can pay by cash or card and you will need your account number/meter number.

Re: electric cut off

Posted: Sat 23 Jun 2018 7:50 am
by sophie
We use these machines EVERY TIME and bye pass Banks, after the bank was late paying Kibtek and we were cut off. All you need is paper money or card and your account number. It won't give change but credits your next months bill. As one of the Kibtek men said "this way you know for certain Kibtek get the money straight away" You press a button to change to English. We've never waited more than 5 minutes to use machine.

Re: electric cut off

Posted: Sat 23 Jun 2018 7:58 am
by Keithcaley
I noticed that there is also a machine built into the outside wall near the door at the Kibtek Pay office in Girne.

I didn't use it, but can confirm that there appear to be slots for cash and cards.

Re: electric cut off

Posted: Sat 23 Jun 2018 8:17 am
by wanderer
Thanks for the payment info on the Kibtek office
I signed up for the email bill well worthwhile you can see that the payment is going through the bank and that you are using electric whilst your're not there A winter ago stopped using electric so I knew I was walking into a problem when I arrived in the spring

Re: electric cut off

Posted: Sat 23 Jun 2018 8:48 am
by Trigger
Can you make payments online? I recently had a meter installed and my electric turned on but unsure how I pay my bills or put credit on. I provided them with an email addess but have not received any information.

Re: electric cut off

Posted: Sat 23 Jun 2018 8:59 am
by Keithcaley
Trigger wrote:Can you make payments online?....
Yes, visit the Kibtek website and click on 'Online Transactions' - you can also query invoices etc...

Re: electric cut off

Posted: Sat 23 Jun 2018 9:02 am
by Trigger
Keithcaley wrote:
Trigger wrote:Can you make payments online?....
Yes, visit the Kibtek website and click on 'Online Transactions' - you can also query invoices etc...
Ahh... with google translate!

Thanks Keith... once again