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Electric bills by email

Posted: Sun 29 Jul 2018 3:30 pm
by Kath
My electric bills came by emai regularly. In January they suddenly stopped. Any ideas?

Re: Electric bills by email

Posted: Sun 29 Jul 2018 3:35 pm
by sophie
Can't answer your question, but I've had mine on my mobile for absolutely yonks, no problems at all.. Hopefully someone else can help you.

Re: Electric bills by email

Posted: Sun 29 Jul 2018 3:53 pm
by jofra
Since I signed up at end of 2015, only one (Jan 2017) failed to reach me - my latest was ten days ago...

Re: Electric bills by email

Posted: Sun 29 Jul 2018 4:02 pm
by butterfly
Have you checked your spam folder?

Re: Electric bills by email

Posted: Mon 30 Jul 2018 5:13 am
by Bullsnil
I'm with you Kath, used to get them as an email but only get a text message now.

Re: Electric bills by email

Posted: Mon 30 Jul 2018 7:18 am
by sophie
Text message is really all you need. Gives you your account number and the amount owed, down to the smallest Kuros. Unless you need to checki n more detail of course and you're keeping a careful eye on something?

Re: Electric bills by email

Posted: Tue 31 Jul 2018 3:20 pm
by Kath
Doh....checked spam and found them! Thanks all

Re: Electric bills by email

Posted: Fri 03 Aug 2018 6:25 am
by Steve C
signed up for email bills as well as text messages, never had an email yet but not surprised by any unprofessionalism from Kibtek.

Re: Electric bills by email

Posted: Fri 03 Aug 2018 7:35 am
by lilnrob
When I first signed up to get email mine didn't come through - eventually went in to the Kibtek office just off the High Street and they had taken down the wrong email address - just a thought to go and check???