Kibkom North Cyprus Forum

anyone know where dhl is as need to renew british passport thank you

Dagli insurance in Karaglanoglu are agents for DHL and deal with passport renewal applications.

This would also interest me please as i am due to renew mine next year.

smartiepants wrote:This would also interest me please as i am due to renew mine next year.

Dagli insurance in Karaglanoglu are agents for DHL and deal with passport renewal applications.

If you are contemplating renewing your passport by post using a Courier, you may be interested in my recent experience.

Click http://www.gov.uk/apply-renew-passport Click 'Start Now' / 'Are you applying from the UK? / answer 'No', and enter Turkey as your country and, when asked, your TRNC home address. Continue to answer all the questions (using the details in your expiring passport]. Eventually you will be asked to pay by Card (I paid £211.72 for 2 passports).
A short time later you get an email from the Passport Office giving you a username and transaction reference. Using this info, log onto the link provided in the email and fill in the form/s, which you download, print and sign (and send by courier to the Passport Office); this is all straightforward. You are asked for 2 pieces of ID selected from those listed on the form - I used a copy of both sides of my TRNC Driving Licence, handy because it has my photograph and my TRNC home address, and I also sent a copy of my UK Medical Card.

You need 2 regulation photos for each passport - I got mine from the photographer near the Main Girne Car Park. The quality of the photos was obviously acceptable, BUT, although they were cut, they were not cut to the correct size as required in the 'Guide to Filling in the Application' (a friend had hers rejected because they were not the correct size, so check yours carefully and ensure that they conform).

Get an A5 envelope for each passport and address them in accordance with the Instructions, then take everything to the Dagli Sigorta Insurance office in Karaoglanoglu, but do not seal the envelopes. The girls here are very helpful, but are unable to assist in filling in the forms. They will give you a 'covering letter' on their headed notepaper for each passport, which asks the passport office to return the passports (new and old) to the Dagli office rather than your home address (which could be difficult to locate here in the TRNC). They sign the letter and you are asked to countersign. Put everything into the respective envelopes and seal them. Now pay them the Courier fee of 50 Euros for both passports. That's the first stage complete!

When the DHL Courier collects the packages from the Dagli office he will issue a Waybill No for each package. Ask the girls to notify you of these Numbers as it is the only means of tracking the package from collection to delivery. Thereafter you log into http://www.dhl.com and insert the Waybill Numbers into the Tracking Box and you will see exactly where your packages are. UNFORTUNATELY, we sent ours just before Byram! The packages sat in an office in Turkey for 5 days until Byram was over and were then delivered to the Liverpool Passport office within a couple of days. UNFORTUNATELY it was Bank Holiday Weekend in the UK! After about a week we were contacted by DHL, advised that our packages were on route to us, and given new Waybill Numbers, one each for our new passports and one each for our old passports. Now it is just a question of tracking them. UNFORTUNATELY, our 4 packages somehow ended up in Larnaca 'Awaiting collection as agreed'! FORTUNATELY there is an email address for DHL on their website and I contacted their London office explaining my position. I got a speedy response from Chris in the office, who assured me that he would sort it out. The packages were duly routed back to the UK and 2 days later I was given 4 new Waybill numbers which, when tracked, showed that they were on their way to Istanbul/Ercan. The packages arrived at the Dagli office 3 or 4 days later and we arranged collection. Mission accomplished and all in about 4 weeks, start to finish. Thank you Chris of DHL and the Girls in the Dagli office.

Would I use this system again? Yes I would, despite my bad luck with timings and Larnaca! The Tracking System is very efficient, and when I needed assistance, DHL were quick to provide it, so I never felt that my packages were at risk at any stage. i did wonder how my packages could end up in Larnaca as they were addressed to Mersin 10, Turkey. I suspected mischief by a DHL employee in the UK (not pointing the finger at any nationality in particular) and appraised Chris of my suspicions and he agreed to look into it.

PapaBravo

Hello Papabravo

Thank you for your post.

We are currently going through this process I have done the application on line but on partners local driving licence the address just says Edremit... did your licence have your full address on it?

My partner doesn’t have a UK medical card - any ideas what else we can use as proof of address

As normal the bills are not in our name.

Can we use property tax as proof of address?

Don’t want to send it all off and then it gets rejected

We have been advised that a Muhtar letter might do the trick if translated and notorised?

Any ideas would be appreciated....

Many thanks

Hi Ijarvo,

My local driving licence DOES have my full Catalkoy address, but I am not sure how important that is as they don't send anything to your home address; it went to Dagli.
You are asked for 2 pieces of ID selected from those listed on the form that you downloaded. I cannot remember what was on the list, sorry, but I expect that any bill, statement, invoice or receipt with your name and address on it will suffice.

Sorry I cannot be of more assistance but I simply cannot remember what was on that list!

Hi Ijarvo,

The staff at Dağli Sigorta will advise on the procedure - they've been doing it for a long time!

Found this list...might be of help. https://assets.publishing.service.gov.u ... _10.16.pdf

Thank you all - will check with Dagli as well

Regarding the ID, as I rent I don't have anything with my TRNC address on. I do have my UK driving licence with my UK address on. Would that be ok to get a passport sent over here if I'm doing it through DHL?

I sent a photocopy of both sides of my TRNC driving licence with a covering letter saying I couldn't send the original as I needed it to drive here legally. They accepted that.

Enjoyingthesun: If you apply with your UK address then it will be sent to your UK address.

Some people have sent a Muhtar's Letter with their application.

For your info: if you drive over here you must have a local drivers licence, the police are stopping and checking

Scoobydoo wrote:Enjoyingthesun: If you apply with your UK address then it will be sent to your UK address.

Some people have sent a Muhtar's Letter with their application.

For your info: if you drive over here you must have a local drivers licence, the police are stopping and checking

I have a TRNC driving licence but the address on it is Alsancak-Girne.
Surely that won't be enough as an address?

My husband sent his passport off to be enewed a couple of weeks ago with his old passport as proof of identity and a muhtars letter as proof of address - although it only said mevsim sokak, karsiyaka. His passport has now been processed and dispatched back to him. We used Dagli as the delivery point and they put their covering letter in it. Now we await the delivery! Interesting to note the cost of sending from here was nearly 3 times the amount the passport office charge to send it back!

meldy wrote:My husband sent his passport off to be enewed a couple of weeks ago with his old passport as proof of identity and a muhtars letter as proof of address - although it only said mevsim sokak, karsiyaka. His passport has now been processed and dispatched back to him. We used Dagli as the delivery point and they put their covering letter in it. Now we await the delivery! Interesting to note the cost of sending from here was nearly 3 times the amount the passport office charge to send it back!

At least his had a street name. Mine might as well say London!
Was the mukhtar's letter translated and notarised?

I imagine the covering letter is the important address for the passport office has the return address , your personal address is not relevant has its not included on the passport.

EnjoyingTheSun, no, the muhtar's letter was not translated or notarised, just sent it as it was.