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Kibtec help

Posted: Wed 07 Nov 2018 8:46 pm
by Yes and no
Trying to register on the app it asks for phone number and I’d number, I only have uk phone number, and what do I put in the id number?

Re: Kibtec help

Posted: Wed 07 Nov 2018 11:44 pm
by jofra
Firstly: I don't have a smartphone/use "apps", but I receive my Kibtek bills via email, using an email address that i gave them at the office..
However, the "id number" usually refers to the "kimlik" or ID card number issued by the government - BUT - your passport number will often be accepted in place....
I'm only a "swallow", so other permanent/long time residents may be able to advise you further....

Re: Kibtec help

Posted: Thu 08 Nov 2018 6:20 am
by Mimi2
I went into Kibtec office to ask about logging into App. Was told big problem not working!!

Re: Kibtec help

Posted: Thu 08 Nov 2018 7:01 am
by Samson
Passport no.......but you must telephone them first to register.....03926000960.......this is 24hr. call centre,paybills,report problem,check outages etc.....a must havenumber.

Re: Kibtec help

Posted: Thu 08 Nov 2018 8:53 am
by Groucho
https://www.facebook.com/elektrikkurumu/

If you use Facebook, then this group will show power cuts that are scheduled and if you follow them and enable alerts then you can be forewarned..

Re: Kibtec help

Posted: Thu 08 Nov 2018 9:03 am
by Laura B
Thanks for that Groucho. Very useful.