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Turkcell sim

Posted: Tue 03 Dec 2019 1:51 pm
by davedee
Hello on my return I can not get my turkcell sim working is there some sort of new regs?

Re: Turkcell sim

Posted: Tue 03 Dec 2019 2:12 pm
by Keithcaley
If you haven't registered and signed your contract, then you need to call in at Turkcell to do so - it only takes a few minutes.

Also, If you have been away for a while you may need to put some credit on it to reactivate it - just put the minimum amount on - it's around 10TL, and you will then regain any credit that was left on it from before, but if you've got to call in at Turkcell anyway, wait until you've spoken to them.

Re: Turkcell sim

Posted: Tue 03 Dec 2019 2:18 pm
by davedee
Thanks Keith I have had this sim forever, but guess still got to do this, do I have to go to Girne shop. Cheers

Re: Turkcell sim

Posted: Tue 03 Dec 2019 2:41 pm
by HotHippo
There's a Turkcell shop at Ercan, but be aware that they have "previous" for over-charging, as I found out, on my return on the 1st of November, when they charged me 150 TL for a one-month package, which I renewed for 95 TL last Friday in Girne. The assistant in Girne told me that they had received many similar complaints of over-charging by the Ercan outlet. It's possible that part of the "extra" charges were for the latest "registration" of my phone/SIM.

HH

Re: Turkcell sim

Posted: Tue 03 Dec 2019 2:48 pm
by SussexBoy
Laconic in Girne are Turkcell agents. They registered my sim-card without any fuss and they speak good English.

Re: Turkcell sim

Posted: Tue 03 Dec 2019 3:06 pm
by Keithcaley
davedee wrote:Thanks Keith I have had this sim forever, but guess still got to do this, do I have to go to Girne shop. Cheers
I usually use the Turkcell shop near theHirondelle (Elektrokur) roundabout, because there is a parking area to the rear, and the staff are fairly quick and obliging, but I'm given to understand that anywhere that displays a Tukcell sign can do it - provided that they have a stock of the required forms, that is!

Re: Turkcell sim

Posted: Tue 03 Dec 2019 7:24 pm
by Deniz1
No charge to register your sim.

Re: Turkcell sim

Posted: Tue 03 Dec 2019 8:19 pm
by Mint1955
Take your passport to register your sim

Re: Turkcell sim

Posted: Tue 03 Dec 2019 9:20 pm
by Keithcaley
Mint1955 wrote:Take your passport to register your sim
Oops! I forgot to mention that!

Re: Turkcell sim

Posted: Wed 04 Dec 2019 1:29 pm
by davedee
Thanks everybody all done at Laconic Alsancak, no charge.

Re: Turkcell sim

Posted: Wed 22 Jul 2020 2:32 pm
by SunnyParkers
Have had pre paid Turkcell for many years. Have phoned which was purchased here and both phone and sim has been registered. Due to current situation we have been unable UK for several months. Have just got back here and Turkcell tell us our account has been deactivated and to keep the same number we will have to go onto contract. I thought that as long as phone and sim were registered that it would just reactivate after a number of months. Anyone else had this experience? TIA