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Computing advice needed please

Posted: Mon 10 Dec 2012 4:29 pm
by kaiserphil
My other half has Firefox on her laptop, running under Windows 7. Since yesterday she has been unable to open it.

We uninstalled it this afternoon, then downloaded it again, and it still will not open.

Any ideas people?

Re: Computing advice needed please

Posted: Mon 10 Dec 2012 5:12 pm
by dippersgirl
Send a pm to erol, if nobody else can help

Re: Computing advice needed please

Posted: Mon 10 Dec 2012 5:24 pm
by kaiserphil
Good idea DG, many thanks.

Re: Computing advice needed please

Posted: Mon 10 Dec 2012 5:40 pm
by erol
No specific ideas but have a look here

http://support.mozilla.org/en-US/kb/fir ... sly-worked

Re: Computing advice needed please

Posted: Mon 10 Dec 2012 5:58 pm
by kaiserphil
Thanks Erol, I'll have a look,