Solar power problems
Posted: Thu 06 Aug 2020 8:29 am
We’ve got a solar panel system that has always worked brilliantly until recently. It incorporates a Sunny Boy and has a remote controller.
Unfortunately the remote controller has thrown a wobbly and has decided to tell the inverter that it as run out of power when it hasn’t, and then cuts off and leaves us without power in the middle of the night.
We’ve been in touch with the installer who agrees it’s a fault in the remote control, but weeks later we’re still waiting for him to come and replace it. To say we’re not happy is an understatement, we’re having to use the generator every night to ensure it works all through.
Does anyone know an installer who deals with the sunny boy system who we could go to?
Any advices very welcome, thank you.
Unfortunately the remote controller has thrown a wobbly and has decided to tell the inverter that it as run out of power when it hasn’t, and then cuts off and leaves us without power in the middle of the night.
We’ve been in touch with the installer who agrees it’s a fault in the remote control, but weeks later we’re still waiting for him to come and replace it. To say we’re not happy is an understatement, we’re having to use the generator every night to ensure it works all through.
Does anyone know an installer who deals with the sunny boy system who we could go to?
Any advices very welcome, thank you.