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Turkish bank contact

Posted: Tue 06 Oct 2020 8:58 am
by gripon
I need to contact Turkish bank Karakum the English lady at the desk

Re: Turkish bank contact

Posted: Tue 06 Oct 2020 12:08 pm
by waddo
Her name is Sarah. Call the bank on 0392 815 4713 and ask for her, they will put you through to her but she only works in the morning so wait till tomorrow. Good luck, I have been waiting for my ATM card for 2 months now!!!

Re: Turkish bank contact

Posted: Tue 06 Oct 2020 12:10 pm
by 13roman58
There is a banner advert for the bank with contact details, maybe get in touch with them and get the information you need. Good luck

Re: Turkish bank contact

Posted: Tue 06 Oct 2020 8:32 pm
by Hedge-fund
waddo wrote:
Tue 06 Oct 2020 12:08 pm
Her name is Sarah. Call the bank on 0392 815 4713 and ask for her, they will put you through to her but she only works in the morning so wait till tomorrow. Good luck, I have been waiting for my ATM card for 2 months now!!!

I spoke to Sarah to request an ATM card and got it in 48 hours.

Re: Turkish bank contact

Posted: Wed 07 Oct 2020 5:20 am
by waddo
Good for you, they come from Turkey, mine must be coming by camel!!! If you mean one of the credit cards then you can get that in the same day but normally the ATM card for your bank account takes a couple of weeks - or months - or?????

In fairness, this will be my first ATM card on a new account and Covid - apparently - has had an effect as well, I was told last week it is now in the hands of the Manager so we will see.

Re: Turkish bank contact

Posted: Wed 07 Oct 2020 6:44 am
by Hedge-fund
My ATM card was a renewal. I took my expiring one in and picked up the renewal a few days later.

I also got one of the credit cards to pay for residency & got that the next day, put some lira on it and gave it a pin.

Re: Turkish bank contact

Posted: Wed 07 Oct 2020 7:11 am
by Keithcaley
Hedge-fund wrote:
Wed 07 Oct 2020 6:44 am

I also got one of the credit cards to pay for residency & got that the next day, put some lira on it and gave it a pin.

Was that a Credit or Pre-paid Debit Card?

Re: Turkish bank contact

Posted: Wed 07 Oct 2020 7:38 am
by Turk Bank
gripon wrote:
Tue 06 Oct 2020 8:58 am
I need to contact Turkish bank Karakum the English lady at the desk
Good mornıng Grıpon

Our Karakum branch ıs closed untıl Frıday, thıs ıs to rotate our branch openıng tımes durıng the Covıd 19 perıod, however Gırne maın branch ıs open.

For assıstance you may contact Roseann Campbell the Expat Bankıng Representatıve at Alsancak branch, her emaıl ıs r.campbell@turkıshbank.net

Kınd regards
Turk Bankası

Re: Turkish bank contact

Posted: Wed 07 Oct 2020 11:37 am
by Hedge-fund
Keithcaley wrote:
Wed 07 Oct 2020 7:11 am
Hedge-fund wrote:
Wed 07 Oct 2020 6:44 am

I also got one of the credit cards to pay for residency & got that the next day, put some lira on it and gave it a pin.

Was that a Credit or Pre-paid Debit Card?

I'm sure she said it's a pre paid credit card.

They are very popular at the moment for residency payments online. I've used it to pay for blood test & health insurance already.

Re: Turkish bank contact

Posted: Wed 07 Oct 2020 12:00 pm
by Keithcaley
Yeah, I think that a lot gets lost in translation ;)

If you have to load it up with cash before you can use it, then technically it's a pre paid debit card - the type that Turk Bank have been promoting for online State health insurance payments.

It should say on the card what type it is...

Re: Turkish bank contact

Posted: Wed 07 Oct 2020 12:54 pm
by Hedge-fund
Keithcaley wrote:
Wed 07 Oct 2020 12:00 pm
Yeah, I think that a lot gets lost in translation ;)

If you have to load it up with cash before you can use it, then technically it's a pre paid debit card - the type that Turk Bank have been promoting for online State health insurance payments.

It should say on the card what type it is...
It just says 'card extra.' Doesn't have my name on it.

Re: Turkish bank contact

Posted: Wed 07 Oct 2020 1:04 pm
by Keithcaley
Thanks for taking the time to look Hedge-fund!

Re: Turkish bank contact

Posted: Wed 07 Oct 2020 3:07 pm
by yucatan
Invalid address (r.campbell@turkıshbank.net) in To: field ?

Re: Turkish bank contact

Posted: Wed 07 Oct 2020 3:11 pm
by Soner
Do not copy and paste. Looks like they have a Turkish i in the address (without dot).

Try this: r.campbell@turkishbank.net

Re: Turkish bank contact

Posted: Fri 09 Oct 2020 1:51 pm
by waddo
Post deleted by poster.