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Problem opening new posts

Posted: Tue 01 Feb 2022 2:34 pm
by Terri299
I use an iPad usually, I’m having problems opening consecutive posts. I can open one, go back to the forum screen, when I try & open the next post it won’t open. I have to come out if the app, clear the app from the screen & reopen the app. I am having to keep doing this to read posts. I have cleared all background apps, cleared cache & it’s still doing it. Other apps are fine. It also didn’t want to submit a post, it worked eventually, but had to go back & forward.

Re: Problem opening new posts

Posted: Tue 01 Feb 2022 3:10 pm
by waddo
Have no answer for that problem, very strange, maybe Soner has the cure - thank you for replying anyway!!

Re: Problem opening new posts

Posted: Tue 01 Feb 2022 3:31 pm
by Soner
Are you accessing the forum via the KibApp? Try viewing via Safari: www.kibkomforum.com

Re: Problem opening new posts

Posted: Tue 01 Feb 2022 6:06 pm
by Terri299
Thanks Soner, yes just tried on Safari. I’ve realised it’s the speed opening up the posts. It’s doing the same on Safari as on the app, taking a long time to open.

Re: Problem opening new posts

Posted: Wed 02 Feb 2022 8:21 am
by waddo
Terri299, have you tried re-installing the App? That normally works for me on problems with other Apps.

Re: Problem opening new posts

Posted: Wed 02 Feb 2022 10:03 am
by Soner
Terri299 wrote:
Tue 01 Feb 2022 6:06 pm
Thanks Soner, yes just tried on Safari. I’ve realised it’s the speed opening up the posts. It’s doing the same on Safari as on the app, taking a long time to open.
Try restarting your Router, seems like your internet speed is slow.

Re: Problem opening new posts

Posted: Wed 02 Feb 2022 1:22 pm
by Terri299
Read posts this morning, same issue. Been out, come back & opened app. Seems ok now.
Soner, all other apps were working fine, no speed issues. Will monitor, but 🤞ok for now. 😀