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Residency renewal

Posted: Fri 20 May 2022 9:31 am
by Eric7622
We are at the stage of paying for our insurance. I have entered the details of our credit West credit card and got the page up where it is telling you that they will send a code to your phone. Nothing comes. Anybody have any ideas. Is Credit West a valid card for this.
Thanks in advance.

Re: Residency renewal

Posted: Fri 20 May 2022 10:11 am
by Hair Cut
Contact Credit West it's obviously their problem. Any Turkish Credit card should work on Health Insurance payments.

Re: Residency renewal

Posted: Fri 20 May 2022 10:15 am
by Geoff1131
I used my Creditwest ( card plus ) card to pay for my residency with no problems.

Re: Residency renewal

Posted: Fri 20 May 2022 10:21 am
by Eric7622
Thanks for the replies.

Re: Residency renewal

Posted: Fri 20 May 2022 10:23 am
by come_on_aylin
Eric7622 wrote:
Fri 20 May 2022 9:31 am
We are at the stage of paying for our insurance. I have entered the details of our credit West credit card and got the page up where it is telling you that they will send a code to your phone. Nothing comes. Anybody have any ideas. Is Credit West a valid card for this.
Thanks in advance.
Perhaps check with Credit West that they have the correct phone number linked to the card used? Or if you know the phone number is linked try again later. This sometimes happens when I try to log into my bank, the code doesn't come then a few come at once. Also could be a problem with the telephone network, texts are not always instant especially when the network is busy.

Re: Residency renewal

Posted: Tue 24 May 2022 6:16 am
by cjtill
Card plus have always been really helpful when we have phoned them. Their number is on the card.

Re: Residency renewal

Posted: Tue 24 May 2022 6:35 am
by laptatony
Is your card setup/authorised for online payments?

Re: Residency renewal

Posted: Tue 24 May 2022 7:28 am
by poppy++1
We also had problems with Credit West card.

Our residency all went through fine until code, like Eric7622 nothing came through on phone

Yes, cards set up and authorised for online payments as confirmed by Credit West.
We were advised to change sim card in phone even change the phone, changed sim cheaper option :-D but same problem, thankfully a friend paid for us and we reimbursed them.

We have no trouble getting text messages from Card Plus when we have used cards in shops or to pay phone online and any monthly statement
All very strange

Re: Residency renewal

Posted: Tue 24 May 2022 9:12 am
by Eric7622
As has been suggested Creditwest had not updated the phone number when we changed a few years bac. I tried again and got a code numbersent but now I have the following message come up. 0093: Ecom Yetki Kapali Anyone else have this.

Re: Residency renewal

Posted: Tue 24 May 2022 9:33 am
by Meannie
Could someone post a link for renewal online. Thankyou

Re: Residency renewal

Posted: Tue 24 May 2022 9:36 am
by alphamike
Eric7622 wrote:
Tue 24 May 2022 9:12 am
As has been suggested Creditwest had not updated the phone number when we changed a few years bac. I tried again and got a code numbersent but now I have the following message come up. 0093: Ecom Yetki Kapali Anyone else have this.
Looks like your card isn't authorised for online payments. Contact Creditwest.

Re: Residency renewal

Posted: Tue 24 May 2022 12:01 pm
by Eric7622

Re: Residency renewal

Posted: Tue 24 May 2022 12:01 pm
by Eric7622
Good luck.