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Universal bank
Posted: Mon 18 Dec 2023 9:52 am
by gates
Has anyone else seen the drop in service banking with these. I have been totally amazed that they sent me 2 letters with both not folded so the address was showing. Due to this after a month one of the post office opened and pend it in. This now means the correspondence was seen by all. Went to use one of my bank cards to find it would not work as they have changed it. I used to recommend this bank. Now i recommend you steer away from it. Really disappointed. Anyone else had issues
Re: Universal bank
Posted: Sat 06 Jan 2024 5:30 pm
by Reyntj
Perhaps too busy with the Russians who are having trouble on the Greek side ...and coming here..a lot of accusations by the greek Cypriots anyway who are being leaned on by the EU and usa to stop what they have been doing...all supposition of course ...
Re: Universal bank
Posted: Wed 10 Jan 2024 10:40 pm
by Charlieboy
Been with CW for 17 years and always had very good service
Re: Universal bank
Posted: Tue 16 Jan 2024 9:05 am
by gates
Is it normal now that you can’t phone your branch as mine has said you can’t. All the old numbers have gone and tried calling head bank in Nicosia and they don’t speak English when you can get through that is. Are all the banks like that now. Getting a bit disappointed with this bank doesn’t seem to want your customer anymore. Been with them for 13 years very disappointed
Re: Universal bank
Posted: Thu 25 Jan 2024 6:31 pm
by Panchocat
Interestingly when recently chatting to an expat manager from a popular ex pat TC bank she did not know that certain UK banks, in this case Nationwide, were closing UK ex pat bank accounts.
Also interestingly she did not know that TEB were part of the French Paraban group and associated with Barclays.
On a different vein TEB have advised "Swallow" friends that they will be closing their account as they are not full time residents here. Much in the same way as Nationwide in the UK.
Re: Universal bank
Posted: Fri 26 Jan 2024 8:30 am
by Tanky
Have been with CW for 20 years now and they have always been excellent. Nothing is too much trouble for them. Instant decisions and excellent service. Far better than any bank we had in the UK.
Tanky
Re: Universal bank
Posted: Thu 01 Feb 2024 4:29 pm
by Charlieboy
Same here Tanky.....17 years with CW....always very good service
Re: Universal bank
Posted: Fri 02 Feb 2024 8:47 am
by gates
Actually the Universal bank branch in Catalkoy has been very helpful. The girl there has given me her own personal number so I can contact her with any problems which i think is way above helpful. So I give them all their stars back. Thank you universal bank Catalkoy

Re: Universal bank
Posted: Thu 29 Feb 2024 3:33 pm
by Eileen M Nagarkar
Hi there, Read your post am desperately trying to contact Catalkoy Branch of Univeral Bank from UK. Could you please send me the phone number of the bank and/or the lady that helped you. I should be soo grateful. Kind Regards Eileen
Re: Universal bank
Posted: Thu 29 Feb 2024 6:37 pm
by kerry 6138
Re: Universal bank
Posted: Fri 01 Mar 2024 6:25 am
by gates
I have private message you