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KKTCell strange billing SMS
Posted: Sun 17 Mar 2024 7:24 am
by alphamike
I paid my phone bill on 4th March in full, and received SMS that day thanking me for payment. Then on 6th March, received another SMS thanking me for payment of 1.66TL for my line. I certainly didn't make a separate payment of 1.66TL. Anyone else had this, or has someone inadvertently put the money into my account? I'm not bothering to contact them to ask over such a piddling amount.
Re: KKTCell strange billing SMS
Posted: Sun 17 Mar 2024 7:54 am
by kedikat2903
I had the same. No idea why
Re: KKTCell strange billing SMS
Posted: Sun 17 Mar 2024 8:49 am
by Brinsley
Ditto
Re: KKTCell strange billing SMS
Posted: Sun 17 Mar 2024 8:56 am
by alphamike
Thank you kedicat and Brinsley, glad to hear that it wasn't just me. KKTCell just out to confuse us all, which doesn't take much with me these days.
Re: KKTCell strange billing SMS
Posted: Sun 17 Mar 2024 11:44 am
by snd1966
I have that message when I credit more than my bill
Re: KKTCell strange billing SMS
Posted: Sun 17 Mar 2024 12:40 pm
by alphamike
Wasn't than snd, I paid the exact amount, I always do, very odd.
Re: KKTCell strange billing SMS
Posted: Mon 18 Mar 2024 5:52 am
by snd1966
Maybe a campaign as I got it too or did we have down time in February??
Re: KKTCell strange billing SMS
Posted: Mon 18 Mar 2024 6:24 am
by alphamike
Who knows? Another of life's little mysteries here.

Re: KKTCell strange billing SMS
Posted: Thu 21 Mar 2024 5:53 am
by Groucho
There was some sort of KDV issue, where I understand too much KDV was collected and needs to be credited back, possibly the KDV on the portion of the bill subject to the telecoms tax deduction.... just a thought.
Re: KKTCell strange billing SMS
Posted: Thu 21 Mar 2024 5:59 am
by alphamike
Thanks Groucho. Maybe that could have something to do with it, and it comes off next bill. Who knows? It certainly won't make any difference in the grand scheme of things.