VPN advise please.

[Mollie the cat]

I have been using Avast VPN for years, yesterday I couldn't load anything into my browser, I tried everything. Finally I disconnected my VPN and now my laptop works fine. I would like to keep using the VPN, If anyone knows a way around it I would be very grateful thanks.

[Keithcaley]

It's worth checking that your last due payment was actually made on time, in case your bank screwed up!

If it's not that then Avast themselves would be your best source of help.

[Keithcaley]

You have turned off your Router and the supply to the dish and restarted them haven't you?

[Mollie the cat]

Hi Keith, no I didn't, Is that what I should be doing?

[greengate]

This may be relevant, If your internet connection goes via certain countries (no names) - the server that your system VPN connects to may be banned. Also the some browsers are also banned in certain countries. I have experienced this in the past.
If you have the facility to change the VPN country try this first.
If not I hope your problem will be solved by contacting Avast

[Mollie the cat]

Thank you, I can change countries, I will try that.

[Keithcaley]

Hi Keith, no I didn't, Is that what I should be doing?

It's the first thing to try for any internet-related issues!