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VPN advise please.

Posted: Wed 13 Nov 2024 11:11 am
by Mollie the cat
I have been using Avast VPN for years, yesterday I couldn't load anything into my browser, I tried everything. Finally I disconnected my VPN and now my laptop works fine. I would like to keep using the VPN, If anyone knows a way around it I would be very grateful thanks.

Re: VPN advise please.

Posted: Wed 13 Nov 2024 2:01 pm
by Keithcaley
It's worth checking that your last due payment was actually made on time, in case your bank screwed up!

If it's not that then Avast themselves would be your best source of help.

Re: VPN advise please.

Posted: Wed 13 Nov 2024 2:08 pm
by Keithcaley
You have turned off your Router and the supply to the dish and restarted them haven't you? ;)

Re: VPN advise please.

Posted: Wed 13 Nov 2024 2:31 pm
by Mollie the cat
Hi Keith, no I didn't, Is that what I should be doing?

Re: VPN advise please.

Posted: Wed 13 Nov 2024 6:25 pm
by greengate
This may be relevant, If your internet connection goes via certain countries (no names) - the server that your system VPN connects to may be banned. Also the some browsers are also banned in certain countries. I have experienced this in the past.
If you have the facility to change the VPN country try this first.
If not I hope your problem will be solved by contacting Avast

Re: VPN advise please.

Posted: Wed 13 Nov 2024 6:28 pm
by Mollie the cat
Thank you, I can change countries, I will try that.

Re: VPN advise please.

Posted: Wed 13 Nov 2024 8:44 pm
by Keithcaley
Mollie the cat wrote:
Wed 13 Nov 2024 2:31 pm
Hi Keith, no I didn't, Is that what I should be doing?

It's the first thing to try for any internet-related issues!