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problem paying electric online

Posted: Thu 04 Jun 2026 6:48 am
by gripon
anyone else having problems with paying electric bill online , keeps saying wrong account number ?

Re: problem paying electric online

Posted: Thu 04 Jun 2026 8:49 am
by NorthernMonkey
I have tried paying Kibtek and water bill but neither are sending a OTP number so I can confirm payment. Third day in a row now

Re: problem paying electric online

Posted: Thu 04 Jun 2026 10:01 am
by alphamike
Just managed to pay mine online using link from Kibtek email

Re: problem paying electric online

Posted: Thu 04 Jun 2026 10:10 am
by Hair Cut
Just paid via Paypoint. No problem.

Re: problem paying electric online

Posted: Thu 04 Jun 2026 10:18 am
by alphamike
I can't recall ever having an OTP for Kibtek bill. Saying that, my memory is flipping awful these days.

Re: problem paying electric online

Posted: Thu 04 Jun 2026 11:20 am
by snd1966
I paid a customer's through the email as the account number did not exist on their normal link. I just assumed it was I was in the uk
Normally I go to the office with my list but this had to be paid as an additional one.

Re: problem paying electric online

Posted: Mon 08 Jun 2026 7:24 pm
by benjaminbutton
I get so far until the page changes to Turkish, but I think it says something about reference numbers as a message on my mobile. This never happens and I have to switch off. Anyone now what I'm doing wrong,

Re: problem paying electric online

Posted: Tue 09 Jun 2026 6:23 am
by tutor4u
This worked for me :- https://paypointcyprus.com/en/pay

Re: problem paying electric online

Posted: Tue 09 Jun 2026 7:31 am
by HERCULES
Kıbtek and Laç belediye, in recent months I pay directly on their pre paid section. I’ve stopped using PayPoint to pay because sometimes there are small fees as I use Revolut card. There is never a fee directly , well up to now anyway. I’ve not experienced any issues

Re: problem paying electric online

Posted: Tue 09 Jun 2026 8:28 am
by wagon wheels
Did not get my bill by email this month? But msnage to pay after looking at paypoint and doing it directly

Re: problem paying electric online

Posted: Tue 09 Jun 2026 10:39 am
by NorthernMonkey
I use pre paid and my balance is showing as 0.00 despite there being which is not correct - I have been putting a few extra pounds in each month in readiness for air con season

Re: problem paying electric online

Posted: Wed 10 Jun 2026 5:11 am
by steveodp
benjaminbutton wrote:
Mon 08 Jun 2026 7:24 pm
I get so far until the page changes to Turkish, but I think it says something about reference numbers as a message on my mobile. This never happens and I have to switch off. Anyone now what I'm doing wrong,
This sometimes, not always, happens for me, and yes, a message comes through on my phone with a number to be entered. Do they have your current number?