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One for digital techs
Posted: Mon 17 Aug 2026 12:25 pm
by poppy++1
I had to delete an old account Amazon account as hacked... I thought changing account would keep my details
I had used this account for many orders including all my kindle books Kindle is the old one. 4 round buttons one square on in the middle....
The new account does not recognise kindle, how can I got new books on my old kindle from new account..
Or reset without losing all my books
Thank you
Re: One for digital techs
Posted: Mon 17 Aug 2026 4:15 pm
by tutor4u
are you logging on to AMAZON.UK or AMAZON.COM , Try thr other one.
Re: One for digital techs
Posted: Mon 17 Aug 2026 6:06 pm
by poppy++1
Oohhhh I’ll look and try another
Thank you
Re: One for digital techs
Posted: Mon 17 Aug 2026 6:26 pm
by Smiler
You could always try connecting your old kindle to a computer, copy the book files across, reset your kindle, log in with your new account then connect to the computer again and copy your book files back on to the kindle.
Maybe worth a try if all else fails
Re: One for digital techs
Posted: Tue 18 Aug 2026 3:20 am
by poppy++1
Thank you Smiler
I tried , none of the flash leads i have fit….
Re: One for digital techs
Posted: Tue 18 Aug 2026 3:25 am
by poppy++1
tutor4u wrote: ↑Mon 17 Aug 2026 4:15 pm
are you logging on to AMAZON.UK or AMAZON.COM , Try thr other one.
Just tried both of above……..Temporally locked out getting sooooooo frustrated with Amzon cant even get a chat line…...
Re: One for digital techs
Posted: Tue 18 Aug 2026 8:07 am
by tutor4u
uninstall and remove Amazon from your tablet, restart , then log on again to amazon.
Or send message to amzon stating your problem.
Re: One for digital techs
Posted: Tue 18 Aug 2026 11:37 am
by benjaminbutton
Is it possible to Order from a Turkish Amazon for delivery in UK. i have a Turkish bank for payments.
Re: One for digital techs
Posted: Tue 18 Aug 2026 3:15 pm
by Sukicat
Susie, from your description of your kindle I think you will find it is one of the old models now no longer supported by Amazon. Info on this was sent out to users several months ago.
If you would like to dm/email me I might be able to help you a bit .
Sukicat
Re: One for digital techs
Posted: Fri 21 Aug 2026 6:19 am
by Turkishcypriot
our Kindle is still tied to the old hacked account. You need to reset it. Settings > Device Options > Reset. Then register with the new account. The bad news is your old books won't be on the new account unless you transfer them. Amazon support can sometimes transfer content between accounts if you explain the situation. Or add the old account as an Amazon Household member to share content. Do that before resetting if you want to keep the books
Re: One for digital techs
Posted: Fri 21 Aug 2026 5:45 pm
by poppy++1
Sukicat wrote: ↑Tue 18 Aug 2026 3:15 pm
Susie, from your description of your kindle I think you will find it is one of the old models now no longer supported by Amazon. Info on this was sent out to users several months ago.
If you would like to dm/email me I might be able to help you a bit .
Sukicat
Thank you
Yes it’s old ….I had the message but didn't realise everything would stay on old deleted account…
Re: One for digital techs
Posted: Fri 21 Aug 2026 5:48 pm
by poppy++1
Turkishcypriot wrote: ↑Fri 21 Aug 2026 6:19 am
our Kindle is still tied to the old hacked account. You need to reset it. Settings > Device Options > Reset. Then register with the new account. The bad news is your old books won't be on the new account unless you transfer them. Amazon support can sometimes transfer content between accounts if you explain the situation. Or add the old account as an Amazon Household member to share content. Do that before resetting if you want to keep the books
Thank you the account was deleted as hacked….. I cant afford to lose massive amounts of books…
Trying to get hold of Amazon Support is a night mare cant get on to chat either….. Maybe just have to leave it an re read the books i have.
Re: One for digital techs
Posted: Sat 22 Aug 2026 2:10 pm
by benjaminbutton
Anyone have answer to Message 8.
Re: One for digital techs
Posted: Sat 22 Aug 2026 2:43 pm
by Sukicat
Poppy, I have just sent you a PM
Re: One for digital techs
Posted: Sat 22 Aug 2026 3:32 pm
by uccaball
Reply to message 8.
Generally Amazon Turkey do not deliver outside of Turkey, and that includes North Cyprus.
Re: One for digital techs
Posted: Mon 24 Aug 2026 4:50 pm
by poppy++1
Sukicat wrote: ↑Sat 22 Aug 2026 2:43 pm
Poppy, I have just sent you a PM
Thank you
I will get back, asap
Re: One for digital techs
Posted: Tue 25 Aug 2026 9:40 am
by Mowgli597
If you have a PC/laptop a program called Calibre e-book Management might help.
It stores all your e-books on your system and allows transfers to/from your e-book reader
The program is free.