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What is the guidelines for closing forums

Posted: Sun 02 Jun 2013 7:08 pm
by lindasnewhome
I feel that some of the closed forums are unfair and judged on personal feelings. Should there not be just basic rules and guidelines that are stuck to regardless of the outcome.

An example: The Angora Restaurant was completely run into the ground because a gentlemen had a bad experience which may I add is the restaurants own fault. Replies were plentiful with none of them good. 3000 people have read this post and would bet my last penny thats just under 3000 people that will never put one foot in the door. Yet if someone works in an establishment especially if its English owned and has a bad experience of say been treated badly or wages not been paid people are jumping all over it and trying to turn it into a forum war sticking up for the establishment. The mods then say this is against policy and close the forum. So is it you can write a bad review about one Restaurant but not another ??

I just don't get it

To the people that cause a who ha on here please keep it nice just this once you know you can do it

Re: What is the guidelines for closing forums

Posted: Sun 02 Jun 2013 8:35 pm
by JeanW
Linda - I take your point, but do you mean "closing forums" or "closing threads on a forum"?

Re: What is the guidelines for closing forums

Posted: Sun 02 Jun 2013 8:57 pm
by lindasnewhome
Deleting the original post ...locking the post so no one eles can reply etc

There is no consistency its ok to down trod one place but not another, one minuite ts slanderous then it is ok.

Re: What is the guidelines for closing forums

Posted: Sun 02 Jun 2013 9:22 pm
by Rambling Rose
This is a difficult issue and one which must create issues fr the mods.

On the one hand the type of malicious witch hunt which caused so much damage on the Cyprus 44 Forum must be avoided. On the other, there are occasions when personal contact with or legal action against someone who has acted badly is impractical and the sufferer may feel that even if he cant get redress himself he should warn others of risks, and a forum is the best way to do so.

I think that the best way is that complaints shoudl be restricted to reporting actual provable fact and refrain from comments , and readers should note and make their own judgements but maybe be more cautious because of the warning, and - again - they should not comment for or against unless they have something tangible and provable to add to the discussion

I also think there have been occasions when a whole thread has been closed, when it would be sufficient to close one or two threads that have been gone too far.

I also think that some people are not careful enough about the language they use and also ,though I appreciate it makes more work forthe mods, there are occasions when they should shoot a post thread back, advising it be rephrased. I am thinking of one post where the poster in his or her irritation kept using the prhase "daylight robbery" The alleged "offence" might have been overchariging or even unethical, and it was goodto be warned, but it was not "robbery" which is a specified criminal offense and could have attracted an accusation of libel.

Re: What is the guidelines for closing forums

Posted: Sun 02 Jun 2013 9:56 pm
by Jonnie
When a restaurant opens its doors it opens itself up for critical review, that is the norm. The falling out, disagreement or any other grievance between two people is in my mind private, between those parties and when it comes to a public forum it is then a personal attack and that is wrong.

Personal grievances should not be made on public forums.

Re: What is the guidelines for closing forums

Posted: Mon 03 Jun 2013 7:55 pm
by elizabeth
Just lately quite a few posts are being closed without any proper reason, others just disappear altogether, is this a sign of things to come on Kibkom.

Re: What is the guidelines for closing forums

Posted: Mon 03 Jun 2013 8:39 pm
by lindasnewhome
to me it seems like its not what you know on here its who you know lately .the site has rules and regulations which they dont adhere fairly so it seems.i dont see why they have sites like this if people cant air there views.oh i forgot it doesnt apply to some.

Re: What is the guidelines for closing forums

Posted: Mon 03 Jun 2013 9:34 pm
by Jonnie
Elizabeth, I too are often surprised by the closure of posts especially when the reason is in the line of the post running its course. I am of the mind that once it is finished with it will trundle off the bottom of the page, if anyone finds such post boring they simply do not have to read them the Mr Pound/Parking post was an excellent example of this.

I have yet to see posts disappearing, without reason so if you could cite some it would enlighten me.

All the hosting companies have rules and these are under scrutiny not by TRNC standards but by international standards and laws. Personal attacks are focused on particularly as they can lead to litigation. This litigation may not be on a personal level but the hosting company may be targeted, at least that is how I understand it.

Lindasnewhome, I have nothing to do with the management of the board however I can stand back and see where they are coming from. I would be interested if you could show instances where anyone has been able to get away a personal attacks.

Moderation is a tough job and I think on the whole they do it well on here, they are pretty even handed and your comment " .i dont see why they have sites like this if people cant air there views.oh i forgot it doesnt apply to some." possibly is a bit emotional rather than factual, however if you can show me differently I will happily retract my comments on it.

Re: What is the guidelines for closing forums

Posted: Tue 04 Jun 2013 12:34 am
by Soner
Jonnie wrote:When a restaurant opens its doors it opens itself up for critical review, that is the norm. The falling out, disagreement or any other grievance between two people is in my mind private, between those parties and when it comes to a public forum it is then a personal attack and that is wrong.

Personal grievances should not be made on public forums.
Jonnie, I could not have put this better myself....Thank you.

We try our best to be fair and it is a very difficult job to keep a good balance, but I believe that my moderators are doing a good job.

If a topic disappears completely then that is my doing as the owner of the site, I do not need to give reasons but I usually will if members contact me and ask why. Today I deleted the thread "Skimmed Milk...." because I felt that the initial message was being misinterpreted by some members and may have touched a nerve. It was in fact mainly questioning how the press in the UK had been reporting, a message which did not get across too well.

Re: What is the guidelines for closing forums

Posted: Tue 04 Jun 2013 3:29 am
by Jonnie
Had not noticed the Skimmed Milk thread disappearing probably because i had not read it, maybe something to do with the title. So there is one cited and a reason for its deletion.

Re: What is the guidelines for closing forums

Posted: Tue 04 Jun 2013 7:09 am
by Marions
It would be interesting to learn to which threads the original writer is referring. as far as I know, they either fall off the page due to lack of interest, are edited for content either because they contains swear words, or the posting is against Forum rules , or in the case of Skimmed Milk because it was misinterpreted by some. I know that because I wrote it,. I respect Soner's position , although it seems to me a confirmation that the written word often causes confusion, as there is no body language and no tone of voice and often gets mis-read by the reader from the original thinking of the poster. It also is a very clear indication how impossible it is to get into the minds of others.
so if Soner does delete a thread, he does it for good reason. I think he is the only one that has the power to do that as we moderators feel that just sometimes it has to be the Boss that makes the final decision.
But I would be interested in learning what has been deleted that has upset some people, but only if it is to be a positive result of better understanding of why what happens here happens.

Re: What is the guidelines for closing forums

Posted: Tue 04 Jun 2013 8:07 am
by teg17
I must admit Marion I was a little surprised your "Skimmed milk thread" was deleted in its entirety even though I had suggested it was quickly closed due to the emotive subject and the reactions that it had generated. I can only presume Soner envisaged the thread heading in to dangerous territory.