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Garanti Bank did not pay our electricity bill last week

Posted: Tue 16 Jul 2013 7:55 am
by ozankoys
Despite setting up a direct debit which has worked successfully for quite a few months, last week on going into the online banking it flagged up a message 'Kibtek payment ****TL not completed'. Despite prolonged contact with Garanti they have come to the conclusion that it is 'Kibtek's fault'. This leaves me with an overdue bill + penalty so would advise members not to take these payments for granted.

Re: Garanti Bank did not pay our electricity bill last week

Posted: Wed 17 Jul 2013 6:59 pm
by Lor51
Same thing happened to me last week with Universal Bank, Kibtek came and removed my fuse, after a lot of hassle I managed to get it refitted the same evening I had to pay the full amount of the bill plus 90TL for reconnection.