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Lemar customer service 10/10

Posted: Mon 14 May 2012 6:18 am
by andrew4232
i have been doing the shopping in there on regular basis, on a visit last last week found that i had a problem, tried to get hold of the duty manager but they were not available so i did super slooth bit and found contact details for someone higher up the ladder, within an hour i had a response and the matter was done and dusted everything put right and all done with genuine feeling not just done to shut me up!

so well done Lemar !!!

Re: Lemar customer service 10/10

Posted: Mon 14 May 2012 7:15 am
by Mel7348
Agree with you Andrew. The manager and staff at Karakum Lemar always helpful. The manager has on more than one occasion asked if I was happy with the service and I've noticed he frequently rolls his sleeves up and helps with shelf stacking etc.

If you have a Garanti Bank Bonus Debit Card, Lemar are part of that scheme and you get Bonus Points when using it that can then offset a bill at some point. Last Christmas saved me 85TL, worth having.