Kibtek bill via website

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susiesusie
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Kibtek bill via website

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Post by susiesusie »

Anyone having the same problems via the kibtek website . It won't let me log in to see the bills ?

JoandJelly
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Re: Kibtek bill via website

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Post by JoandJelly »

Yes been trying for 2 days. It looks like they've updated the website so hopefully it will be working again soon.

harita
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Re: Kibtek bill via website

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Post by harita »

You have to re-register to the new site ..
The new bill only shows the amount payable ..
No reference to the no of units used ..

susiesusie
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Re: Kibtek bill via website

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Post by susiesusie »

Tried re - registering with no joy . Will see if it sorts it self out .

aerhere
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Re: Kibtek bill via website

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Post by aerhere »

I have re registered but cannot view any bills! Google chrome is not translating the pages of kibtec (but working fine on others) so I given up for now. Just when I thought I had it all sorted out.

WotNoDeeds
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Re: Kibtek bill via website

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Post by WotNoDeeds »

What a complete mess and typical of Kibtek.

kiplet
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Re: Kibtek bill via website

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Post by kiplet »

I can't see English translation on new site ? Strange !

Lovelife
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Re: Kibtek bill via website

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Post by Lovelife »

It had been working fine, text, emails paper bill etc, until this month and nothing, I went onto KibTec site and had to re-register and could access the amount we owed. Will await to see what happens next month!

LL

pc4854
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Re: Kibtek bill via website

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Post by pc4854 »

Kibtec seem to be charging for different time periods - my December bill was posted on 15th December but the January bill came in today 28th January.

Heaven
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Re: Kibtek bill via website

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Post by Heaven »

We still have man come round to read meter, leaves paper bill, plus textmessage plus e mail! Last month read on 18th this month read meter today. Sorun yok!

MoonageDaydream
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Re: Kibtek bill via website

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Post by MoonageDaydream »

Kib Tek e-mail my bills to me, no problems yet.....

kiplet
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Re: Kibtek bill via website

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Post by kiplet »

Contacted Kibtek re issues all sorted.
Can't fault the customer services. Thank you Kibtek.

muffin1
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Re: Kibtek bill via website

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Post by muffin1 »

Had a bill this morning ( 1 week early!) but unable to access the new website. have entered all the correct details to re-register butt nothing works. Just how do they think we are going to be able to pay the bill if we can't see what we owe? Has anyone "cracked" this yet?

come_on_aylin
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Re: Kibtek bill via website

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Post by come_on_aylin »

I managed to register yesterday okay. You get an acknowledgment that you have successfully registered but when I used a tablet I couldn't see it unless I scrolled down. It just said you have successfully registered now log in. Did you try logging in straight after registering? If you are on a tablet you may have to scroll down again after logging in to enter your Hesap No. The new site gives you less info that the old one, maybe a work in process, so you can only see the bare bones of the last two bills. No information about readings.

susiesusie
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Re: Kibtek bill via website

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Post by susiesusie »

Still can't access the website for our bills !

harita
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Re: Kibtek bill via website

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Post by harita »

susiesusie wrote:Still can't access the website for our bills !
susiesusie .. Try this link .. You will have to register .. Works for me ..
http://www.kibtek.com/

cambridge
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Re: Kibtek bill via website

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Post by cambridge »

After 3 attempts have apparently achieved registration by going to the office. The very helpful guy re-entered email address & phone number (again) and the bill arrived via sms with the total, and email with the breakdown. English translation by each item. Holding my breath for next month.

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