"Product Activation Failed"

[JoandJelly]

I bought a laptop 2nd hand a few years ago and at some point after an update I started receiving the warning "product activation failed". However this has never stopped me using the apps. I then had work done to my laptop in November and when I got it back they had upgraded it to Windows 10. Again, it worked fine but I have just tried to use it (first time since early December) and I find that I cannot edit existing excel spreadsheets or create new windows documents. I have googled and it would appear it is probably because of the subscription issue. I will take it back to Laconic tomorrow but, in the meantime, does anybody know if there is anything I can do please?

[sophie]

Have pm'd you.

[wanderer]

If its microsoft wanting their rental fee go for Libre office it allows you to crate/ access documents excel word power-point etc for free
https://www.libreoffice.org/

[JoandJelly]

Thanks wanderer I will check it out. Do you know if I will be able to access my existing documents using Libre please?

[wanderer]

Yes you will or I have been able to
I find google docs ok but not as good all you need to do is save the new docs in as microsoft format

[JoandJelly]

Great thanks.

[journey1]

Wanderer, do you have any idea of the space needed to download Libre please? I've got such little space left on my laptop
Many thanks

[jofra]

From their site , "Up to 1.5 GB available hard disk space" (my underline) - it depends on how many components you want to instal....