Skype Calls

[buddy]

Hi I am unable for some reason to make skype calls to landlines and mobiles even though I am in credit . All other aspects of Skype work fine.
Is anyone else having or had the same problem ?
My internet provider is NetHouse . Thanks

[Keithcaley]

Hi I am unable for some reason to make skype calls to landlines and mobiles even though I am in credit ....
Is anyone else having or had the same problem ?
.. .

No!

Did it work OK previously?

Are you entering the correct Country Code for the Country that you are calling? (0044 / 0090 etc)

From which Country are you calling?

To which Country are you calling?

If the answer to the first two questions is 'Yes', then try signing out, uninstalling, reinstalling, and sign back in...

[buddy]

Its been working fine I use it to call from here TRNC to UK and its normally great.
Both my husband and I have separate accounts and neither work.
I have uninstalled etc but still no good .

[buddy]

Keith

May I ask when you last made a skype landline call ?

[Deniz1]

I use Whatsapp very good and free.

[davedee]

I use Whatsapp very good and free. Me too seems far better.

[buddy]

Yep great but not for landlines

[erol]

Just did a quick test calling from skype to my telsim/vodaphone mobile and it was working as far as causing my mobile to ring. I did not answer but that far it was working fine here. Also just tried to UK 0800 number and that was working fine too, got through and got the automated menu on the end of the 0800 number

[buddy]

Erol

Thanks for that who is your internet provider ?

[erol]

Erol

Thanks for that who is your internet provider ?

Multimax but I would not assume it is definitely provider related unless I had tried the same devices on a different connection first (if you are any where near lapta and wanted to try on my connection more than happy to offer such).

[Keithcaley]

I'd also tried ringing UK and TRNC mobile and landline numbers before I posted my response. I didn't think that it would be very helpful to give 'historical' info when you're having an issue 'here and now'

If you suspect that it may be ISP related, I suppose that you could try using a VPN, or try using Skype on a smart phone / 3G connection rather than your home internet connection...

[buddy]

Thanks for advise tried another internet provider and it worked !!!

Thankyou

[Keithcaley]

Thanks for advise tried another internet provider and it worked !!!

Thankyou

That's good - at least you now know where the issue lies...

I suppose that your next step will be tackling your ISP

[erol]

Thanks for advise tried another internet provider and it worked !!!

Thankyou

That's good - at least you now know where the issue lies...

I suppose that your next step will be tackling your ISP

One last thing you might want to try, if any of the non working devices have a physical ethernet port, would be to try it with your nethouse connection plugged directly into that single device. This removes your home router / internal network from the equation. If it still does not work this way then you can present all that info to your ISP and that should help them investigate your problem.

[erol]

any update for us buddy ? did you get this resolved ?

[Deniz1]

I use whatsapp for my daughters land line no problem

[erol]

I use whatsapp for my daughters land line no problem

https://www.quora.com/How-can-I-call-a- ... g-WhatsApp

[buddy]

Unplugged router plugged it in to friends ISP where it worked , brought it back to ours and somehow not sure how but working perfectly again.

Thanks for all suggestions

[Keithcaley]

Possibly the one suggestion that we didn't make was "turn off the Router and the power to the ISP dish, wait a minute or so, and then turn it back on again".

I wouldn't be at all surprised if powering down the router - by disconnecting it - and then powering back up was the thing that resolved the issue