Pay as you go credit problem!

[wizardofmann]

I have been trying to buy credit for the last four days and being told: "It is not working"

A local friend pointed me in the direction of turkcell website and after scratching my head and a few other places, I found the section for pay as you go. After three goes and a few choice words, I finally got it to accept my card payment but the credits never came through Well, it's a bleedie nightmare and finally gave up!

Oh well, heads up peeps, this is Cyprus.

All you out there do as you are told and stay safe

[pc4854]

I have tried several times to use this on line system and it would seem to me that they will only accept a credit card drawn on a Turkish bank as the same thing happens each time.

[come_on_aylin]

Have managed successfully to use a Revolut card and less successfully an Iktisatbank card.

[jimm]

I have always used my UK card with no problem

[steve66]

I tried several places yesterday to top up but was told "not working"
I went on to Turkcell website and topped up no problem.
I used a credit card issued by Iktisatbank.
I did notice that the min amount of credits you can buy is 600, ie 39tl.

[wizardofmann]

Ever since I posted the first post.....

Every day since, I tried to top up > Not working!

Two days ago I attempted to get credit online. It didn't work!!

Just now I tried calling 161. Dial 9 for English, then dial this for that and that for this and that for that and guess what? It don't work !!!

OH well, this is Cyprus

[Hilltop]

Never had a problem, using this link. And with a UK CC.

https://www.kktcell.com/en/top-up

[wizardofmann]

Thanks Hilltop but that is exactly the site I used.

[meldy]

Got mine topped up at Cemender Market in the square in Karsiyaka today

[Mint1955]

One solution is to get someone with a credit card to do the online top up for you.

[Deniz1]

Same problem with my monthly internet package topped it up a week ago but the credit hasnt been downloaded. Was told to go to turkcell today but with the curfew I cant. I looked at the web site but my package is not on the list neither is my phone package.