Help, Turkcell or Telsim

[sparky71]

Can anyone help regarding a new sim, either Turkcell or telsim. I have just lost another number/sim from Turkcell, lost the first as threw code away, second as didn't top up within six months, now just lost the third after 60days because unknown to me when you buy a sim you have to top up the kontors which come with the sim within the first 60days. So at 20Tl a time becoming a farce, as we already have our main mobile with Turkcell do I get another now knowing the con or is it the same with telsim bearing in mind it is used as a spare if either of us go out on our own.
Thanks

[kaiserphil]

Well Sparky, when I moved there I went with Turkcell, as somebody told me that Telsim had problems when there were power cuts, as there were frequently then.

Now that may be absolute rubbish, but no doubt someone who knows will put me right on the matter.

[Terri299]

Not sure why you lose the number, I use Turkcell when we come out twice a year. I just top up each time we come and this re-activates the phone. Also keeps any credit from the time before

[BOERBOEL]

Hi, we also have had the same problem but what we do now is top up each phone in turn and when we top up the 'spare' we just transfer most of the credit back to our main phone leaving just enough on the 'spare' for emergency use. This seems to work for us

Boerboel

[sparky71]

According to customer services if you do not top up initially when you purchase a new sim you are given 60days then the number is wiped from the system, likewise on an existing sim you have to top inside 6months or the same, wiped from the system and this information is from the main Turkcell shop. Terrie299 if your topping up before the 6months is up you O.K. but next time if the gap is over 6months trust me you will loose the number.

[Terri299]

So we should be alright next time as due out before the 6 months is up. But as usual topped up the phone in May after 7 months from last October with no problem. Will just have to wait and see...

[Terri299]

So we should be alright next time as due out before the 6 months is up. But as usual topped up the phone in May after 7 months from last October with no problem. Will just have to wait and see...