BBC Iplayer problem today

[SourBrandy]

Is anybody experiencing probs with IPlayer today? All my favourites come up and everything appears OK but when I want to download it comes up with "Problem down loading...... Removed programme". I don't seem able to play anything from IPlayer itself either. Is it the BBC's prob or is it something my computer has done? I've done the fixes that used to cause a problem before this new version but that hasnb't helped. Any ideas anybody?

[karmels]

SourBrandy.
We have had the same problem since late last njght.

[erol]

It is always worth checking the bbc iplayer help page to check if there are any know problems here

http://iplayerhelp.external.bbc.co.uk/tv

Currently there is nothing about the problems you describe. I have tested both streaming and downloading here (for a few mins only) and both appear to be working for me. It looks like it may be something your end - I would try again (both streaming and download) and if you are still having problems drop me a PM and I will try to help.

[Groucho]

I sometimes got this error when a new version of iPlayer existed and had not been downloaded and installed. There was a recent new release. Have you got the latest version because it seems a lot better to me... we used to get stuttering when replaying downloaded progs which we don't get now.

[Briannu]

Just a tip about I Player if you download any programme on the BBC I Player site on say the morning when the internet is faster you can watch it buffer free at your leisure. Just going to watch Hotel India what a documentary.

[thornaby]

British TV, still the best in the world!

[karmels]

After Erol posted the info on updates I switched Iplayer on and in the top right corner was a red box tell me update available, that done all sorted. Thanks Erol.

[erol]

After Erol posted the info on updates I switched Iplayer on and in the top right corner was a red box tell me update available, that done all sorted. Thanks Erol.

As tempting as it is to take credit , I think it was actually Groucho who mentioned updating. Anyway glad to hear its working for you again.

[SourBrandy]

Thanks everybody. I installed the update and all working now. I wish the Beeb didn't think that we all have crystal balls.......

[Groucho]

Glad it worked... programs downloaded compatible only with the new version of iPlayer don't work with the old player - it's one wrinkle the BEEB seem unable to iron out... just remember to check for a new version if the problem happens in the future (which it will!)

[Snoopy]

My thanks too Groucho!!!! I have just downloaded the new version and everything working. Very much appreciated.