New Internet Provider . Looking

goped · Post by **goped** » Wed 07 Jan 2015 9:42 am

HI IM LOOKING FOR NEW INTERNET PROVIDER AS BEEN WITH MUILTMAX FROM BEGINING 60TL PER MONTH .VERY HAPPY WITH .. NOW WANT 115TL MONTH OR YEARLY PAYMENT .WHICH AFAID IM NEVER HAPPY PAYING UP FRONT . THANKS

kbasat · Post by **kbasat** » Wed 07 Jan 2015 10:15 am

We do sincerely apolologize for the inconvenience,
Although we have already stopped offering 60TL monthly payment option for 3+ years now, we have tried our best to offer our legacy customers option to stay on this package until now.

We have long been losing money on customers on this package but we have opted to subsidize them until now.

However, increases in exchange rates over the year and recent fluctuations on the exchange rates, combined with some other factors have made it impossible for us to justify such subsidization in the future.

Please note that 60TL package was for a mere 2Mbit speed of connection. The MM Gold package that we are about to introduce offers multitudes of speed compared to this package and it comes to approx 70TL/month if you pay a year upfront.

I know you said you are not happy paying upfront but I strongly suggest you put some thought into this, also considering Multimax offers no questions asked money back guarantee on unused portion of your account, so you cant really go wrong there.

Thanks.

Kemal

goped · Post by **goped** » Wed 07 Jan 2015 10:30 am

HI I WAS HAPPY WITH A MERE 2MB THANKS .. I FEEL IM BEING FORCED IN YEARLY PAYMENT WHICH I DONT WANT TO DO ..BETTER FOR YOU ALL ME MONEY AT ONCE . IVE BEEN HERE BEFORE WITH COMPANIES MONEY UP FRONT WHICH UNFORTUNTLY ENDED IN TEARS ETC .. THEY TOO GAVE PROMISES AND SO CALLED GUARATEES WHICH AFAID HERE MEANS NOT TOO MUCH ... ITS A SHAME BUT ALL COMES TO A END AS NOW LOOKING FOR ANOTHER INTERNET PROVIDER THATS ANY GOOD AND LETS ME PAY MONTHLY . AND YES APPART FROM THAT I WAS HAPPY WITH YOUR SERVICE CHEERS

goped · Post by **goped** » Wed 07 Jan 2015 10:33 am

IT IS A SHAME AS I TOLD MANY PEOPLE IN THE BEGINING OF MUILTMAX TO JOIN AS SERVICE AND SPEED ETC WAS VERY GOOD .

kbasat · Post by **kbasat** » Wed 07 Jan 2015 10:54 am

Multimax no questions asked money back guarantee is not a promise and it definitely is not 'so called'. They are our customers' given right.

Good luck with finding a provider that even comes remotely close to delivering anything comparable to what Multimax has on the table.

Kemal

topten · Post by **topten** » Wed 07 Jan 2015 11:29 am

In my opinion Multimax is the best, there are others but as the saying goes "you get what you pay for"

goped · Post by **goped** » Wed 07 Jan 2015 11:35 am

I AGREE GREAT SERVICE JUST WANT TO PAY MONTHLY ..

Keithcaley · Post by **Keithcaley** » Wed 07 Jan 2015 12:51 pm

I would say that 'the best of the rest' - service wise, is probably Sunny Cyprus, they do a 2MB package for £40 per month - that's around 140 TL - or a 1MB package for about 70 TL. There is also a £40 set-up fee.

Extend are cheaper at 69TL per month for 2MB package, with a 75 TL set-up fee.

My recommendation would be to stay with Multimax unless you opt to get a landline installed, and use ADSL, which tends to be quite a bit cheaper from all suppliers...

BOERBOEL · Post by **BOERBOEL** » Wed 07 Jan 2015 1:52 pm

Nethouse Prices
1MB=55TL per month or 550TL 1 YEAR
2MB=65TL per month or 650TL 1 YEAR
3MB=75TL per month or 750TL 1 YEAR
4MB=85TL per month or 850TL 1 YEAR

Plus web tv with all packages (new)

bigOz · Post by **bigOz** » Thu 08 Jan 2015 9:27 am

January 2014, 1 STG = 3.525 TL
Today (Jan 2015) 1 STG = 3.47 TL

Time to drop Prices perhaps?

MrA · Post by **MrA** » Thu 08 Jan 2015 9:48 am

Not sure where you got that Bigoz Today monex is Buy: 3.520 TL Sell: 3.550 TL

davedee · Post by **davedee** » Thu 08 Jan 2015 10:03 am

XE would be my guess

goped · Post by **goped** » Thu 08 Jan 2015 10:11 am

NETHOUSE IT WILL BE THEN ........ MATES HAD 8 YEARS BEEN OK ...

Groucho · Post by **Groucho** » Thu 08 Jan 2015 10:22 am

goped wrote:NETHOUSE IT WILL BE THEN ........ MATES HAD 8 YEARS BEEN OK ...

That's settled then...

however I feel you will regret it...

waddo · Post by **waddo** » Thu 08 Jan 2015 10:32 am

ADSL or Wireless??? Have/had them both over the years here and although you can/could get a 4Mb ADSL package at one time, the telephone company would only ever let you have 3Mb anyway. Of late there has been much personal back slapping and praise for the recent upgrades - and of course the forthcoming upgrades - of the telephone system onto fibre optic's. A lot has been said about how this will improve the ADSL service - heard it, read it, seen it all before, got the T Shirt but never the service - and it "possibly" will do, provided that you are on the part of the system that terminates fibre to your desktop, goes via a digital exchange via fibre and all your connections are underground to start with!!! A couple of years back I was with MM (still am) but on an ADSL package, good package as I only wanted 3Mb anyway and there was nothing MM could do to increase my speed - in fact I was one of the lucky ones at that speed as most users were down in the 1.5 to 2.5Mb range! I was a happy bunny, cheap price, good connection - doomed to failure!!!!

Nothing to do with MM and all to do with a passing concrete truck that tore down the telephone wires!!! Four months later, with no ADSL or telephone in the meantime, the telephone company having been provided with detailed photo's of where the wire was now embedded into the tarmak, having been driven over by countless wheels in that time and having been provided with maps of the area and almost a bit of string leading from the Girne Main Frame room to the downed cable - they turned up to fix it. During all that time I still had to pay for the ADSL connection (to the phone company) and the phone line as well.

So, ADSL or Wireless? Yours is the risk to take - I stick with MM and their excellent wireless service (for the price you can not beat it North or South) and am happy with the minimal outages and speed drops (mostly outside of their control anyway) that I get.

I am afraid that this is now and that was then, 60TL a month is a good price if you can get it but the world needs "money up front" to provide a good service and with MM's unconditional money back system what have you got to lose anyway!

waddo · Post by **waddo** » Thu 08 Jan 2015 10:46 am

Oops, missed a bit off you may not have thought of - The new MM package @ 850TL a year up front works out to 71TL a month and when you pay it is MM who take the risk, not you. With your 850TL - along with everyone else's - MM budget for upgrades/improvements to the service that other suppliers only say they will do. When you try it and at the end of the first month you say it was not what you expected and ask for your money back, MM take the hit and still carry on with their planned upgrades at a loss.
Even if you factor in your loss of 70TL interest on your money up front because you took it out of your savings - the overall monthly price still only comes to 77TL a month for a much faster service anyway. If you want, I have an old 9.6 baud telephone modem I could let you have cheap and then you would only pay for telephone costs - lol.

kbasat · Post by **kbasat** » Thu 08 Jan 2015 11:13 am

bigOz wrote:January 2014, 1 STG = 3.525 TL
Today (Jan 2015) 1 STG = 3.47 TL

Time to drop Prices perhaps?

just for Info, 60TL package is ancient, if you really want to make comparison:

April 2011 USD Rate: ~1.50
December 2015 USD Rate: ~2.35
USD cumulative inflation rate 2011 - 2014 = approx 9%
60TL in April 2011 = 40USD or 43.2 after inflation adjustment
43.2USD in Dec 2014 = 101.50TL after inflation adjustment.

I like numbers

bigOz · Post by **bigOz** » Thu 08 Jan 2015 5:03 pm

And I am a Maths teacher

Rates now 1 STG = 3.47 STG

However, if you are buying the service you supply in Dollars (?) then I can understand why you may feel uneasy about the value of TL.

What baffles me is, why do we have to pay so much more than what Internet users in Turkey pay for a fast and good service (in Turkish Liras!). It may also be worth finding out how much people living in USA pay. I am genuinely puzzled - maybe the Internet Service providers are paying abnormal taxes like they do for mobile call rates.

This is is not an attack on any internet service provider, I am genuinely puzzled and annoyed about TRNC becoming more expensive regarding many selected products and services (more expensive than Turkey and even UK and USA at times!) so please do not take this as personal

turtle · Post by **turtle** » Thu 08 Jan 2015 6:59 pm

The UK at the moment is very cheap for broadband,..a typical price is £5 per month (18tl) for 15mb speeds

kbasat · Post by **kbasat** » Thu 08 Jan 2015 7:59 pm

@bigoz,
There is one supporting and one contradicting answer to your claims/questions. I will use different posts to try to answer each one. First of all, I dont know where you get your data but the broadband in Turkey is not considerably cheaper than what Multimax is providing here in Cyprus.

If you choose one of the 'Pure Internet Packages' from TTnet (http://www.ttnet.com.tr/bireysel/intern ... ernet.aspx), this is what you end up getting:
1. Upto 16Mbits of Speed with 50GB of Fair Usage Policy per month, which if you use, your speed becomes 3Mbits for the reminder of the month. Price is 73TL+15TL+4TL(only in first year) = 92TL/month
2. Upto 16Mbits of Speed with 75GB of Fair Usage Policy per month, which if you use, your speed becomes 3Mbits for the reminder of the month. Price is 76TL+15TL+4TL(only in first year) = 95TL/month

in comparison with Multimax you get:
1. New MM Gold Package: Unrestricted Speed. No Fair access policy from Midnight to 4pm. 4GB/day (120GB/month) Fair access policy ONLY for usage from 16:00-midnight. Fair Access Policy resets at the end of the day. Price is 71TL/mo if paid a year upfront
2. New MM Platinum Package: Unrestricted Speed. No Fair access policy from Midnight to 4pm. 8GB/day (240GB/month) Fair access policy ONLY for usage from 16:00-midnight. Fair Access Policy resets at the end of the day. Price is 92TL/mo if paid a year upfront

This is answer no 1, next one will be a bit longer

kbasat · Post by **kbasat** » Thu 08 Jan 2015 8:44 pm

Why is it more expensive to have Internet in Cyprus?

Everybody enjoys comparing prices/service levels etc of anything and everything without putting much thought to it...

In our case, when comparing Internet prices, one should really ask this question the other way around because there is really no logic behind why someone should really expect similar prices compared to most of the civilized world out there.

For those of you interested, I will put down main reasons with no particular order:

1. No of Internet Users are far lower in Cyprus (approx 200,000users in N.Cyprus). There are 55Million users in UK and 36Million users in Turkey. Cost of providing internet per user does not scale geometrically, there is no fixed x amount of money of investment needed per customer no matter how big the market is. This means that for fewer population, cost of providing Internet per customer is much higher. http://en.wikipedia.org/wiki/List_of_co ... rnet_users

2. Cyprus is not a gateway. Places like US, UK , even Turkey has become major HUBs for passing internet traffic, this means that they have lots of lines coming in and going out, bigger lines that comes in to a country means cost is lower per x amount of data. North Cyprus receives just one fiberoptic cable from Turkey and there is only one line that feeds all of the providers here. There is no competition for Providers, and there is really not much interest to bring more lines to Cyprus because, well, we are too small to be worth it.

3. Cyprus is an island. Bringing everything here is more expensive.

4. Cyprus has no content of its own. This means that almost all of the content customers are reaching are not in Cyprus. A customer in the UK can reach bbc.co.uk, which is also in the UK. Facebook, youtube and many other major websites have servers in the UK and customers get delivered content locally and thus cost much cheaper. Imagine having a phoneline and everyone of the calls that you make is charged an international rate.

5. There is no government subsidization, proper investment for infrastructure or incentives for private companies from the state for telecommunications infrestructure in N.Cyprus. All investment needs to be carried out by private companies, at our own risk. You really need to be in the business to realize the difficulties we face when we are trying to provide this fundamental service to our customers.

6. Company laws, banking laws are all ancient. Telecommunication is such a business that it may take years to have return on investment. This requires considerable investment. In other parts of the world, one can easily seek help from banks on purchasing/leasing expensive equipment, or receive incentives for investment from government, but not in Cyprus. Receiving credit for anything other than a house or a car is very difficult because of laws and bank attitudes. Multimax expects to become profitable for the first time in 2015 on its 4th year.

7. In UK, you often see companies trying to provide you with Internet, and also Telephone line, and also TV service etc etc. By providing additional services they increase average revenue per user (ARPU) and thus each customer spending more money across multiple services. In N.Cyprus, we are not allowed to provide most of those services so only rely on Internet alone to make money.

8. Providers in other parts of the world have alternate revenue streams. They sell excess bandwidth, unused upload capacity etc to server farms, big businesses etc, and this way offset some of their costs to them. In cyprus, When we use 100% of our download, only about 20% of our upload is used. However, we cannot sell any of this unused upload because nobody wants to put up servers here, they all want to be in US or Europe where majority of their customers are.

These are just a few of what I can think of...

Kemal

erol · Post by **erol** » Thu 08 Jan 2015 10:56 pm

turtle wrote:The UK at the moment is very cheap for broadband,..a typical price is £5 per month (18tl) for 15mb speeds

You can get 'internet' for these prices in the UK BUT they require you to have a phone line as well and that costs more.

If you say you just want internet then the cheapest current BT internet package is

£4.75 per month + £16.99 per month line rental = £21.74 per month AND this package has a 10GB per month usage limit. If you want no usage limit the cost is £13pm + 16.99 line rental = £ 29.99. Both these packages are 'up to' 17mbs.

Plusnet is a bit cheaper but still requires a phone line and rental.

Current special offer price of £2.50 p, (normal price £9.99) + £15.95 = £18.45 up to 17mbs and no usage limits.

Virgin media cheapest package (the only internet you can get without having to have a phone line and pay line rental)

£28.50 pm up to 50mbs no limit but does have traffic management that slows your maximum speed after exceeding usage levels per month.

So it is easy to claim that 'typical' price in the UK for up to 15mbs is £5 per month but such a claim is I am afraid, with all due respect, just not true when you add in all the costs (such as mandatory phone line and rental). If you take the average of those three cheapest packages I have quoted above , from BT, Virgin and Plus net , add in the mandatory line rental when it is required, ignore that one of the three has punitive usage limits (BT 10GB per month) and convert that to TL you come it at around 82 TL per month.

sources for prices below

http://store.virginmedia.com/broadband/ ... /50mb.html

https://www.plus.net/home-broadband/

http://www.productsandservices.bt.com/p ... n_hpbop_bb

erol · Post by **erol** » Thu 08 Jan 2015 11:04 pm

kbasat wrote: These are just a few of what I can think of...

One more difference between here and the UK off the top of my head would be OFCOM - a telecoms regulator that requires the former state owned monopoly telecoms operator (BT) to sell wholesale access to its products AND its infrastructure (down to access to their ducting) at a regulated price.

turtle · Post by **turtle** » Thu 08 Jan 2015 11:35 pm

Erol
Without a phone line how do MM deliver broadband to people ?
Is it some sort of box you have to buy or is this something you supply as part of the package ?

kbasat · Post by **kbasat** » Fri 09 Jan 2015 12:22 am

turtle wrote:Erol
Without a phone line how do MM deliver broadband to people ?
Is it some sort of box you have to buy or is this something you supply as part of the package ?

In addition to purchasing bandwidth through local telco, we also pay a premium for intra-island fiberoptic links to various parts of the island. From those main hubs, we have a sophisticated network of wireless links to approx 120 basestations throughout the island (most of them north of the mountains). These basestations serve as connection points for our customers. Each customer has a wireless antenna pointing towards one of these basestations for 2 way internet connectivity. Antenna has a cable that comes inside the house and usually connect to a wireless router that provides in-house wireless connection. Hope this answers your question.

Kemal

erol · Post by **erol** » Fri 09 Jan 2015 7:59 am

turtle wrote:Erol
Without a phone line how do MM deliver broadband to people ?
Is it some sort of box you have to buy or is this something you supply as part of the package ?

We place a device on the customers roof in order to be able to deliver internet to that customer. We as MM have to pay for that device (in dollars) but there is no additional cost to the customer for this device or for its installation or its removal at the end of service. This provides a single Ethernet connection to the customer which can be plugged directly into a single machine. If the customer wants to connect multiple devices to this connection at the same time then yes they do need a hub (for wired) and wifi access point (for wifi) and this is an extra cost and yes the UK prices I quoted include this where as our monthly price does not, but these devices start (UK prices) from around £8 for switch (wired only) and from around £15 (wireless) and this equipment, unlike the device on the roof, belongs to the customer once bought by them.

turtle · Post by **turtle** » Fri 09 Jan 2015 2:16 pm

Hi Erol
I am just fishing around as I am a 2/3 times a year visitor and wondered if this would be what I need for my visits ?
With this system do I pay a yearly subscription or just for what I use when there ?

Thanks

erol · Post by **erol** » Fri 09 Jan 2015 3:37 pm

turtle wrote:Hi Erol
I am just fishing around as I am a 2/3 times a year visitor and wondered if this would be what I need for my visits ?
With this system do I pay a yearly subscription or just for what I use when there ?

Thanks

Well not wanting to sound funny but if there is a service in the UK that costs 'typically' £5 per month for speeds of up to 15mbs and has no other requirements / costs (like phone line rental) that is suitable for people who visit the UK 2/3 times a year such that you just pay for what you use, then I am not aware of it's existence. I mention this because my original reply to you was specifically related to the claim "a typical [UK] price is £5 per month (18tl) for 15mb speeds".

To answer this second question as far as Multimax products go, we do have a product designed for people who visit Cyprus for variable and relative short periods of time. It is called the 'Freedom' package and the way it works is you do pay an annual fixed fee, currently 250TL per year (will become 275TL per year on Jan 19th) and then you can buy access on a per day basis on top of this annual fee. The daily fee (from the 19th Jan) will be 3.75TL per day. This package may be suitable for your needs but then again it may not depending on exactly how many days you spend in Cyprus in a given year and depending on what your actual usage requirements are. If you contact us via phone or email or via a visit to our office we will do our best to provide you with the information you need to make an informed decision as to if this 'freedom' package is suitable for your needs or not.

turtle · Post by **turtle** » Fri 09 Jan 2015 4:57 pm

Erol
I think we are at cross purpose here ?
As you know everyone in the UK has a landline so the cost of that is there anyway,.. the broadband is an add on really at about £5 per month.
I was trying to find out how broadband is delivered to peoples houses without a landline fitted as of most properties in North Cyprus are and as you explained its by way of a "box" on the roof,.. I persume some sort of satallite signal.

Just as a comparison I pay £23.50 per month here in the UK and that includes line rental free calls 24/7 (except mobiles they are chargeable) and my unlimited broadband.

Hector · Post by **Hector** » Fri 09 Jan 2015 6:35 pm

kbasat wrote:Why is it more expensive to have Internet in Cyprus?

Everybody enjoys comparing prices/service levels etc of anything and everything without putting much thought to it...

In our case, when comparing Internet prices, one should really ask this question the other way around because there is really no logic behind why someone should really expect similar prices compared to most of the civilized world out there.

For those of you interested, I will put down main reasons with no particular order:

1. No of Internet Users are far lower in Cyprus (approx 200,000users in N.Cyprus). There are 55Million users in UK and 36Million users in Turkey. Cost of providing internet per user does not scale geometrically, there is no fixed x amount of money of investment needed per customer no matter how big the market is. This means that for fewer population, cost of providing Internet per customer is much higher. http://en.wikipedia.org/wiki/List_of_co ... rnet_users

2. Cyprus is not a gateway. Places like US, UK , even Turkey has become major HUBs for passing internet traffic, this means that they have lots of lines coming in and going out, bigger lines that comes in to a country means cost is lower per x amount of data. North Cyprus receives just one fiberoptic cable from Turkey and there is only one line that feeds all of the providers here. There is no competition for Providers, and there is really not much interest to bring more lines to Cyprus because, well, we are too small to be worth it.

3. Cyprus is an island. Bringing everything here is more expensive.

4. Cyprus has no content of its own. This means that almost all of the content customers are reaching are not in Cyprus. A customer in the UK can reach bbc.co.uk, which is also in the UK. Facebook, youtube and many other major websites have servers in the UK and customers get delivered content locally and thus cost much cheaper. Imagine having a phoneline and everyone of the calls that you make is charged an international rate.

5. There is no government subsidization, proper investment for infrastructure or incentives for private companies from the state for telecommunications infrestructure in N.Cyprus. All investment needs to be carried out by private companies, at our own risk. You really need to be in the business to realize the difficulties we face when we are trying to provide this fundamental service to our customers.

6. Company laws, banking laws are all ancient. Telecommunication is such a business that it may take years to have return on investment. This requires considerable investment. In other parts of the world, one can easily seek help from banks on purchasing/leasing expensive equipment, or receive incentives for investment from government, but not in Cyprus. Receiving credit for anything other than a house or a car is very difficult because of laws and bank attitudes. Multimax expects to become profitable for the first time in 2015 on its 4th year.

7. In UK, you often see companies trying to provide you with Internet, and also Telephone line, and also TV service etc etc. By providing additional services they increase average revenue per user (ARPU) and thus each customer spending more money across multiple services. In N.Cyprus, we are not allowed to provide most of those services so only rely on Internet alone to make money.

8. Providers in other parts of the world have alternate revenue streams. They sell excess bandwidth, unused upload capacity etc to server farms, big businesses etc, and this way offset some of their costs to them. In cyprus, When we use 100% of our download, only about 20% of our upload is used. However, we cannot sell any of this unused upload because nobody wants to put up servers here, they all want to be in US or Europe where majority of their customers are.

These are just a few of what I can think of...

Kemal

I just like to say that I appreciate Kemal taking the time to explain the above, it helped me understand the challenges and the courage of those who run businesses in the TRNC including, of course the entrepreneurs of Multimax.

erol · Post by **erol** » Fri 09 Jan 2015 7:03 pm

turtle wrote:Erol
I think we are at cross purpose here ?
As you know everyone in the UK has a landline so the cost of that is there anyway,.. the broadband is an add on really at about £5 per month.
I was trying to find out how broadband is delivered to peoples houses without a landline fitted as of most properties in North Cyprus are and as you explained its by way of a "box" on the roof,.. I persume some sort of satallite signal.

Just as a comparison I pay £23.50 per month here in the UK and that includes line rental free calls 24/7 (except mobiles they are chargeable) and my unlimited broadband.

The point I am making is you can not get a broadband internet only service in the UK for £5.00 per month and so comparing the 'add on' price in the UK with the price in the TRNC for an 'internet only' service in that way is in my view not a fair comparison. It is comparing apples with oranges. When companies in the UK advertise the internet as only £5.00 (or even as 'free' as per the current Sky offer) that is just 'marketing' - with the current sky package the internet is not really free, it's costs are just being crossed subsidised from the phone line rental and even if you already have a phone line and are paying rental on it you can not just get 'free' internet from sky unless you are out of contract with your current phone line provider and can move your phone line to them without penalty - and all the providers do everything they can to keep you 'in contract' as much as they can to prevent this, by offering you another 'special offer' with 'cheap' or even 'free' internet provided you commit to another 12 or 18 month contract with them as soon as your current one expires. You can get an idea as to what the 'phone line' and 'unlimited land line calls in UK' is really worth to you as a customer by comparing what the equivalent would cost from someone like Skype. An incoming UK land line number for skype costs £35.00 for a year, which comes to £2.91 per month. Unlimited calls to UK landlines from skype costs £3.92 per month. So of the combined price you pay BT for your land line, free UK calls to land lines and internet of £23.50, BT may 'market' that as being £5.00 for the internet and £18.50 for the land line and free calls to UK land lines, but in reality the split is closer to £6.83 for land line and calls (as this it what the equivalent from skype would cost) and the remainder of £16.67 per month is for internet. When you look at it this way, which I believe is a much fairer way of comparing these prices between the UK and the TRNC, given that in the TRNC we can not cross subsidise phone line rental and calls against internet access, then the difference between the cost of internet access in the UK and the TRNC is really not that large. If the companies in the UK could NOT cross subsidise internet access against line rental then the cost for internet would be much higher that the 'typical' £5pm that you cite and this is shown by the 'equivalent skype price for incoming UK number and calls' but also by the fact that the only mainstream provider that offers broadband internet in the UK that does not require a land line as well, virgin media, is priced at £28.50 pm, all be it for an up to 50mbs service. In short and again with all due respect if you actually believe that internet access in the UK really 'typically' costs £5pm, then I am afraid you have just been fooled by 'marketing'. That is the point I am trying to get across.

Oh and not everyone in the UK has or wants a land line by the way. Many do and do but not everyone. I have a land line in the UK but I do not even have a phone plugged in to it as the ONLY reason I have it is so I can get internet access in the UK, which is what I actually want and need. In order to get internet access there I HAVE to pay for a land line I do not want an do not use and do not need.

turtle · Post by **turtle** » Fri 09 Jan 2015 8:18 pm

So of the combined price you pay BT for your land line, free UK calls to land lines and internet of £23.50, BT may 'market' that as being £5.00 for the internet and £18.50 for the land line and free calls to UK land lines, but in reality the split is closer to £6.83 for land line and calls

I don't think that is strictly true is it Erol ?
If you contacted BT or Sky or Talktalk or any other provider and just asked for a landline connection you would be expected to pay between £15 & £18 pm for that landline plus call cost so I'm not sure where you get the £6.83 from,... I certainly do not know of anyone paying that amount for line rental in the UK ?

Comparing apples with oranges as you say ..... comparing a landline with Skype is just not a comparison as it is not like for like is it

erol · Post by **erol** » Fri 09 Jan 2015 10:22 pm

turtle wrote:
So of the combined price you pay BT for your land line, free UK calls to land lines and internet of £23.50, BT may 'market' that as being £5.00 for the internet and £18.50 for the land line and free calls to UK land lines, but in reality the split is closer to £6.83 for land line and calls
I don't think that is strictly true is it Erol ?
If you contacted BT or Sky or Talktalk or any other provider and just asked for a landline connection you would be expected to pay between £15 & £18 pm for that landline plus call cost so I'm not sure where you get the £6.83 from,... I certainly do not know of anyone paying that amount for line rental in the UK ?

Comparing apples with oranges as you say ..... comparing a landline with Skype is just not a comparison as it is not like for like is it

The £6.83 comes from what it would cost to have the same abilities you get with a 'normal' land line but from an internet based equivalent service. With skype you can get for £35 per year / £2.91 per month a UK land line phone number that people can call exactly as they can call a normal land line. The number looks exactly like a normal land line one. The charges to call that number are exactly the same for the person calling it as with a normal land line number. In fact it has advantages over a normal land line in that you can actually receive calls on that number anywhere you have an internet connection, not just at the single location like with a normal land line. In addition for outgoing calls, which will show to the receiving party exactly like a normal land line call, you can get a package that gives unlimited UK calls to land lines for £3.92 per month. Add these two together and you get a total of £6.83. This is what it would cost if you already had 'just internet' but wanted all the same 'functionality' that you get with a normal land line, that is the ability to receive calls on a normal UK phone number at standard rates to the caller and to make unlimited calls out to UK land lines and the ability to also of course call international numbers and UK mobiles (actually at lower rates than BT charges for both). It is a way of 'splitting out' what that part of the UK bundle would cost if what you had already was an internet connection. These are not made up numbers , they are the real costs of these services from skype. A skype UK phone number and outgoing calls package is not exactly equivalent to a normal line but it is pretty close in terms of what you can actually do. So yes if you already have a land line and call package in the UK that costs as you say in the region of £15-18pm then yes you can get internet for £5.00, though only from the same provider that provides your land line. However is is also true that if you already have an internet connection you can get all of the abilities and functionality of a land line and call package for £6.83 from Skype and even less from other providers and you can get this regardless of who you get your internet from.

The fact is if you really could get broadband internet access in the UK for £5pm then you would be able to get if for £5.00 pm without also having to have a phone line and you can not. If you really could get it for £5.00 pm then you would be able to get it from internet providers regardless of who you got your land line from and you can not. You can ONLY get internet for that price (or even for 'free' in the case of the current sky offer) BECAUSE you also HAVE to move your land line service to that same provider. You can get an 'internet only' service but NOT for £5pm. The only major provider of such a service in the UK is virgin media and that service costs £28.50 per month because it does NOT require you to also have a land line from them. What is more if you did take such an internet only service you could get all the functionality that you get with a land line, incoming number and outgoing calls package that included unlimited calls to UK land lines for an additional cost of £6.81pm from Skype - which is significantly less than the £15-18pm that it costs for a 'normal' land line.

goped · Post by **goped** » Sat 10 Jan 2015 3:02 pm

HI ARE NET HOUSE A GOOD SERVICE ANYONE ELSE USING ...

harita · Post by **harita** » Mon 12 Jan 2015 12:46 pm

Re-posted

ss5995sm · Post by **ss5995sm** » Tue 27 Jan 2015 2:39 am

I stoped multimax for same reason.

TheSaints · Post by **TheSaints** » Mon 02 Feb 2015 6:37 pm

Just been and paid for my next years MultiMax and happy to do so as it is an excellent service.
When I lived in the UK my UK service providers (AOL, Freeserve, Orange, EE) provided a pretty bad service when compared with MM, when travelling and living in various international locations I have always used the supposed premier service providers and none of them compare to the service of MM.
I am a heavy user 2 laptops a minimum of 12 hours per day, we both download movies, tv series, music on an almost daily basis and many a time go way over what would be considered reasonable use for downloading (sorry) I have a massive movie, music and book collection that I like to keep adding to as well as both watching streaming TV series so we in my opinion get our monies worth, not only that when we leave to go on extended vacation or I go away to work I can suspend the service and continue when I come home saving money, which other company lets you do that?
I appreciate that sometimes the internet may run slow or go down but that happens with every provider everywhere in the world but who sends you an SMS besides MM telling you that there is a problem and how long it will be down? no one has ever done that for me anyway.
I remember when we first came here and had to make do with a Turkcell dongle which was reliable but not sufficient for our requirements and we travelled back and forth due to work commitments. I did not want to pay for a year and not use it for six months and lose the money MM came up with the solutuion and backed it up with excellent service.
I am quite happy to pay the increase in my yearly subscription, MM service has increasingly improved over the last 3 years and this can not be acheived without investment in equipment, services and people.
Thank you to the MM team keep up the good work.

chasah · Post by **chasah** » Wed 04 Feb 2015 1:41 pm

Both 850TL

Nethouse says 4mb but no traffic management
No details on what WebTV packages are included

Not sure which is better.

Can't see what you get with the IPTV package from Multimax is on the website.

Not sure whether Multimax provides service here (Yeni Boğaziçi). so if they don't it might well be Nethouse.

kbasat · Post by **kbasat** » Wed 04 Feb 2015 10:55 pm

This is the Multimax difference vs the competition.

*Graph is based on January 2015 data provided by http://www.speedtest.net
For more info check here: http://www.kibkomnorthcyprusforum.com/v ... =8&t=21564

Unfortunately for you, we dont provide service in Yenibogazici...

DS Expat TV · Post by **DS Expat TV** » Fri 20 Mar 2015 8:25 pm

So the graph shows high speed, what about a graph showing your performance speed against quality given?

kbasat · Post by **kbasat** » Fri 20 Mar 2015 10:21 pm

Do not really understand what you mean by 'performance speed against quality'?

If you are looking for references to the quality of service provided by Multimax, you can try the links below

http://www.kibkomnorthcyprusforum.com/v ... 46&t=22803
http://www.kibkomnorthcyprusforum.com/v ... 30&t=22288
http://www.kibkomnorthcyprusforum.com/v ... =8&t=22217
http://www.kibkomnorthcyprusforum.com/v ... =8&t=22169
http://www.kibkomnorthcyprusforum.com/v ... =8&t=22042

Also, Multimax quality assurance is not just words, it is backed by a 100% money back guarantee for unused portion of account.

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