Cardplus debit/atm cards rip off

solic200 · Post by **solic200** » Tue 18 Dec 2012 3:06 pm

Last week I put the card into the ATM and it wouldnt work, even after several attempts by the bank teller, he said "the card must be sent away to be reset as it must be faulty or the ATM has cleared the card, being quite a new card it is strange".
Anyway today I picked the card up from the bank only to be told that my account would be debited by 35tl for the card replacement, although it was not my fault, I asked what would happen if this was the case everytime I used my card, and was informed that I was covered for a 6 month period from now if this occurred again, but not if I lose or damage the card.
I understand that this is not the banks fault as they only act as agents for this company and use their cards, but my other bank only charges 6tl if you need to replace a card and that's only if its your fault.
HAPPY XMAS cardplus lets hope your machines don't damage to many cards over the festive season as that could well be a nice little present for you.

andrew4232 · Post by **andrew4232** » Tue 18 Dec 2012 4:51 pm

which bank was this card from?

solic200 · Post by **solic200** » Wed 19 Dec 2012 12:31 pm

Andrew as I mentioned it isn't the bank that charges you its Cardplus in general at every bank that uses its services so I don't really want to name any banks if you know what I mean.

andrew4232 · Post by **andrew4232** » Wed 19 Dec 2012 7:16 pm

i think some portion of blame has to be with the banks yes your right cardplus is a separate company and the card machines belong to the banks if am not mistaken? but you go to ex bank they offer you x card you dont have a lot choice about the matter that's there preferred card! someone has to hold there hands and say its my fault